+friendly and efficient staff +fair prices +clean and big flat +sustainable: no stupid plastic bottles and Hotel sandals

-extrem noisy location, Latino music until midnight. -very classic breakfast like 20 years ago. very ugly artificial juices, cold scrambled eggs, gummy bacon, dry cheese… I know it’s difficult because average overweight tourist expect all you can eat buffet. but just make one good dish instead of 15 very low quality options.

JS Hotels totally refurbed this hotel during the pandemic (what a great use of the time) and it's a spotless, gleaming 4* affair with brilliant suite-style all-balcony accommodation including super new bathrooms and high-quality furnishings which is replicated in all the public spaces including spotless bars and pool area. Breakfast and dinner selection very good indeed - plenty of choice and very tasty. Only marked down really due to a couple of oddities like needing a cash deposit for a pool towel and having to sign for every drink (sorry but I use my debit card for everything these days - it's the 21st century!). Not the hotel's fault but my stay was spoiled by the cash issue and an ATM glitch which took a week to resolve. Bus stop for everywhere - charming little Felanitx, Cala D'Or and Portocristo - right outside the hotel too and the area's best beach (if busy) is a mere ten minute stroll away. The resort itself is not scruffy as some suggest - it's quite charming in an undeveloped kind of way with more than a couple quality restaurants and bars a short walk away. A brilliant walk to the lighthouse on the other side of the bay revealed three tiny coves with beaches (one a blue flag) with good swimming and a lovely church square cafe.

Cash deposit for towel; signing for drinks.

The staff is really friendly, hotel is clean, nice and good for children. The playground and pools are amazing.

The toilet is quite small, that's not a problem at all, but right next to the toilet, in the height you're supposed to sit, there is toilet paper holder which makes it very uncomfortable. Bigger people will have to sit rotated.

Very good breakfast, clean rooms, good location and friendly staff

bad sound insulation

I had room 409 which faced the pool, took me a minute to work out the pool 'across the road' was our pool!! The room was great - spacious, clean and very quiet. Their breakfasts were fantastic. There was everything you could possibly want - cooked, continental, fruit, cereal, pancakes the works. There was a little extendable rack for drying clothes/swim things on the balcony, that was a great touch.

Would have been nice to have tea/coffee making facilities in our rooms and maybe a bottle of water for the first night. There wasn't an iron in your room either, they did have an ironing room on the ground floor though. Also slightly odd, the light on the balcony stayed on all night. It wasn't too distracting as the curtains were heavy, but if you wanted to sit out in the evening the light was very bright. You had to pay 10 euro refundable deposit to hire a beach towel, and every time you wanted it changing you had to pay another 2.50 euro Despite there being a safe in the room, if you wanted to use it, that too had to be paid for - I didn't use it so not sure how much that would have been.

Clean and modern rooms. Good breakfast buffet. Great pool.

No real bathroom door, i.e. only a swing door with milky glass. Using the bathroom in the night wakes up the other person in the room. Also the sliding doors to the bedroom are just for visibility and not for noise protection.

Beautiful hotel, nice cosy clean room, tasty food with the beautiful dinning area, and nice pool area with the kids facilities. . Beautiful beach 7 min walk from the hotel. Really enjoyed our stay in this place.

The only minus what we found is the poor WIFI connection.

Being so central to the harbour and the beach was really great. The pool area is fantastic and having a play area was great for our little boy who loved it.

We were half board and didn’t feel the food was great for us personally and struggled for breakfast with our little boy other than toast and pancakes.

Too many people. Good food disappeared quickly during the breakfast.

Friendly and helpful staff. Great pool. Cold beer at the bar. Very close to the amazing beach. Everything was great!

Brilliant breakfast, quiet location away from crowds of Cala D’or, designed with families in mind

Give the dinner a miss, you’ll find better options in the square outside, up the hill overlooking Cala Marsal or for more swanky options at the Marina (10mins slow stroll)