I booked a basic twin room. It was very clean and the a good size, it was serviced everyday. Bathroom was well ventilated and clean. The beds were comfortable. The AC worked well and the room was cool. The breakfast was a buffet style although you can order eggs made to your order (fried, scrambled etc). There is a KFC next door to the hotel and a supermarket 100m away. The tram stop is conveniently placed, just outside, and can take you to Murcia City Centre (3 stops), single ticket is 1.05 euro. The swimming pool is opened from 12.30 to 2.30pm and then again from 4.30 to 8.30pm. Clean and towels awaliable from the Lifeguard. The staff were amazing!! Very helpful and lovely people! The reception staff spoke English very well.

Only few plug sockets. Not a big deal unless you want to charge more than one device. No kettle in our room but I could have upgraded to a room with a coffee machine so it was my choice.

Great breakfast Polite front office Spacious and modern bathroom Vicinity with a team to go down town Safe area with options for lunch around Appropriate for travellers with a car

25-min walk to the city center if you prefer to reach it on foot The main part of the standard room (except bathroom) acceptable yet less below the standards of a 4 star hotel

Location if you don’t need to visit the historic centre, as it was easy to drive to and in an area with free parking only moments away. The hotel is only 3 stops on the tram from the central area. Cost of the tram at the time of our visit was €1.05 per trip per person.

Location if you do want to go to the historic centre, as quite a hike, but there is the tram that goes most of the way. It also means that there are limited options to have breakfast outside of the hotel which was surprising as the location is largely residential. In addition the room was too hot. Surprising in this day and age of higher energy prices. Given that it was February on our visit, the cooling mode on the a/c wasn’t functional and putting the fan on made the room hotter.

Very clean hotel. Beds very comfortable. Staff very friendly. Paid for breakfast and it was very good. Plenty of choice and fresh. Very handy for the tramline to take you in and out of city.

Conflicting information about the Turkish bath. One receptionist said 15 minutes notice required to heat up. Another receptionist said it was closed and had been since COVID. But it didn't affect our stay.

Clean, quiet and perfectly located for the town centre, music venue and arena, as it is directly in front of a tram stop Breakfast was plentiful, the aircon a must in such extreme heat. The pool area was ok but could do with some TLC. However it was not open very much

The pool could do with being open for longer periods

The room was clean and spacious enough, and the beds were really nice for resting after a long day of work. Bathroom as clean and offered all the essentials. The staff was superb! Even though we were a bit late with some special requests, they were always kind enough to help us get the best options and were very attentive to support our work meetings.

Same as other hotels in the area, the pool was closed due to summer not yet "started", although it was certainly more than 30 degrees outside. Restaurant options nearby to go without a car were very few.

The room and toilet were very clean, and the place was generally very quiet and peaceful.

I realised that the walls were extremely thin, and I could hear the person opposite me switch on the faucet. Also, I'm not sure but I was charged an additional 25 euros due to "Master Card/ Euro Card", which seems a little steep when compared to how much I originally paid for the room.

Staff very polite, welcoming and helpful. Hotel was very convenient to go to city centre in a tram or bus.

Would be helpful to have Tea and Coffee making facilities in the rooms. Also, affordable ironing and laundry services.

Modern hotel approximately a half hour walk from the centre of Murcia. Off street underground parking is available at request on site. The hotel is located on a main route into the city and the neighbourhood is a little bit like 'suburbia'. Nevertheless, it's really convenient coming by car and probably easiest to just walk in from there. The room was modern and comfortable. Good breakfast with a wide selection.

A minor issue but the mattress was a little too soft for my liking.

The hotel was perfectly located for our overnight trip to see a band in a nearby venue..Very close to the tramline for getting into the city centre or to the shopping centres on the outskirts. All the facilities you would expect from this hotel chain👍🏻