A beautiful hotel in a fabulous location. The views are amazing, the gardens and terraces are pretty, comfortable and private. We stayed in a deluxe suite and loved the space, both indoor and on the lovely sunny terrace with sea views. Large bed, extra blankets, very soft bathrobes, and a smart TV. Some wonderful little coves right outside for swimming. The staff were friendly and professional. We had half board and although the dinner menu is quite limited, it encouraged us to try dishes we wouldn't usually. The quality of the food was excellent. This hotel was very quiet, which might not suit everyone, but we loved this as we wanted to switch off and relax. I believe we were the only guests who weren't German, but this was fine by us as we find Germans in general to be very respectful and pleasant. Our stay was very good value. The hotel is quirky and wonderful and we would definitely return.

We had no hot water when we arrived and we had to ask twice before this was rectified. The WiFi situation is strange. You need a separate code for each device, and each one is written on a tiny slip of paper. Despite our best efforts we never managed to connect to WiFi. However, this was not a problem as we used mobile data instead. There wasn't a safe in our room so hiding our passports wasn't great.

Amazing location on a cliff overlooking the sea, wonderful views, and quiet. Choice of many pools and terraces, or a walk to 2 beaches. Lovely dining terrace Great spa treatment by Sophia

Service was not brilliant. Our room was not fully made-up in the morning - cushions and throw were left on the floor, towels not hung up or replaced. Restaurant felt short-staffed The bed was too firm for us - we were glad to be moving on after 2 nights.

The staff was lovely and the resort was beautiful… there were almost zero children and the beaches nearby were not crowded. This hotel has a very intimate setting that was perfect for me and my partner.

I was really disappointed with the gym… as an active person I always pick a location that has some sort of facility. This hotel states that they did… unfortunately what was provided cannot be called any sort of gym. There was an old broken universal machine from what looked like the 1980s and three pieces of cardio equipment, which two were broken.

Fabulous location and views from our balcony. Breakfast offered good selection to set you up for the day ahead. The restaurant was also lovely, we ate there twice during our stay and had the Paella both times! a treat! Rooms were spacious and pool areas were lovely, with 5 on offer we found we nearly had a pool to ourselves each day. Loads of little hideaways and terraces to enjoy some rest. Overall thoroughly enjoyed our stay here.

The location while fabulous is out from local facilities with the main town of Paguera a 20minute walk away. There are also a lot of steps on the property which may not suit some travellers such as elderly, families with buggies etc. The restaurant closes for food early at 21:15. Although we were offered a small grazing plate when we arrived late the first night.

The location and setting of the hotel was beautiful. The breakfast was great and the lunch and dinner options were good too! The staff in the restaurants were really friendly and attentive. The pool was lovely. The rooms are dated (as many other reviews state) but they are comfy and clean.

The reception staff were quite rude and unhelpful at times. When asking about taxis they didn’t seem to want to help us and weren’t clear with what was needed. On check out they took payment twice even though we showed them the payment had gone through on our side.

Amazing place with a soul, a hotel unlike any other, fairy-tale, with wonderful views of the turquoise bay. Rooms spacious and comfortable. The food is delicious and the service is polite and very, very nice. An ideal place to relax for people who value style, class and the charm of Mallorcan architecture. I recommend it with all my heart

Nothing

Friendly staff, spoke multiple languages. Location and scenery were amazing. Breakfast had all the food you wanted with selection of pastries as well as eggs etc. Lunch was great, lovely view with cocktails. Dinner had a good selection of choices, loved the fish. The paella was a bit overly flavourful, to many spices and too rich, but that's personal taste. Loved having breakfast, lunch, dinner at various areas of the hotel. There's so many places around the hotel where you can find a place to relax

Sadly the hotel was a bit dated and old, wouldv'e been great in the 70's or 80's, it just needs modernising. Maybe more accessibility for disabled people, but I know given the area it would be extremely difficult. Not sure this could be rated as a 5 star hotel - don't think its quite there

The location was excellent with a beautiful view, Quiet with good facilities. Excellent breakfast and restaurant, pretty good service.

Design and decor a bit old fashioned. Noisy but not very effective air conditioning.

It''s the most amazing hotel in a fantastic location with great food and wonderful staff. Perfect for a relaxing getaway. Lots of small pools to choose from and secluded places to sit and relax - it felt very luxurious. We chose half board and were so glad we did as the food was amazing and such good value with fantastic staff who couldn't have been nicer or more helpful. We felt totally pampered! They even gave us a packed breakfast as we had to leave very early for the airport on our last morning.

There's absolutely nothing to not like!

Nice location close to two of the bays and beaches. I few nice swimming pools as well. Room was excellent with a huge veranda that was totally private and not overlooked at all.

The room's curtains and blinds were not very effective at keeping out the light do we rose every morning with the sun.. Breakfast could be improved as well.