Excellent Location, clean

Staff at front desk were rude, we requested a late checkout the day we arrived and repeatedly asked throughout the 10 days we were there, we were told no problem they would look after us and on the day made it a big problem! They don’t look after guests who are present at the time, only worry about the next guest due to arrive!

The location with a garden so beautifully kept. All the staff were happy, positive and always helpful, Excellent range of foods..amazing selection to suit any diet or nationality. Seating on the outside patio under the sails and palm trees looking over to the pool was my favourite dining experience. I have had a wonderful holiday I was on my own but never lonely.. Everything had been given so much thought to thanks to management and staff.

Nothing I didn't like. I missed a softer pillow...but leaving a wet cold UK for blue sky and smiling faces ...was a delight and I will return..

Location was great, very family orientated. So we were in good company. Staff were very friendly and facilities was good. Our apt was kept cleaned with fresh bedding & towels. The hotel had lots of activities for children (4-11 years) and family entertainment in the evening. Oh and the best bit -on Saturday. A women's clothes market was set up... Few nice pieces were purchased from the comfort of the pool

If we could have got a late checkout. Very helpful when travelling with a toddler - check out is right in the middle of nap time. However, they did offer a family shower facilities to freshen up - which was very welcomed.

Location u could not have better and its the staff in the hotel from the front desk to the life gaurd which makes this hotel what it is..a friendly happy place to stay plenty to do during the day.rooms are clean and spacious the apartment we stayed in .the entertainment crew one of the best I have been around. So we'll done

You had to request a kettle and toaster for the apartment which I feel is a basic essential for a self catering accommodation. Tv only has 1 English speaking channel which is world news.the entertainment at night finished at 10 everything stops but bar stays open until 12. Could do with still playing some music.

Nice hotel and a great location, very close to shops, restaurants, and the beach. Went self-catering and didn't eat at the hotels can't comment on the food. We visited in October and it wasn't too busy, during August we prefer a private villa as hotels can get very busy but this place is great in the off-season.

The pool was a little cold but that's due to the time of year. There is a small indoor pool with hot tub but the hot tub could do with updating.

Air conditioning was working well in the apartments, although the cleaning was not perfect. I would say some part of the apartment would need some renovation, or fresh paintings, but all in all it is a pleasant apartment. The strength of this establishment is the restaurant they have, there were many kind of foods including vegetarian options as well, fresh salads, fruits, grilled meats, bakery products, free wine, and different soft drinks. Also the swimming pools outsides and indoors are great.

We booked two rooms, and both had ants on the floor. In one of the apartments there was a very strong bad smell that we couldn't get rid of, it was probably coming from the bathroom canal or from other kind of sewerage system.

Choice of food in the restaurant was fantastic. Staff super friendly, the area around the swimming pools kept nice and clean, receptionist always there to answer all the questions and help with organising whatever you need. Not to mention that all of the animators could speak not only Spanish but German and English.

The food was very good, the staff was friendly, and the cleanliness of the room was excellent. Many different organized activities for children and adults. We only attended one nice workshop.

The evening program (concerts...) in the garden was very loud and lasted almost every evening until 11 p.m. Since we traveled a lot during the day, we were tired in the evening and had a hard time sleeping. The beds were comfortable, except for the pillows for the head, which were extremely hard.

Location & staff were superb, very helpful and always polite. Hotel had everything that we needed, restaurant, pool, bar, rentals etc. Reception and staff were exceptional friendly.

The room was fairly basic, but had all needed, pool was nice but unfortunately too cold and food options were just satisfactory ;(. If there is 1 thing to improve, it would be the quality and selection of the restaurant.

Very close (few minutes walk) to the beach and port. Clean, modern and spacious apartment - ours had a semi-private garden area including a day bed, outdoor table & chairs and hot tub.

Not enough sunloungers available due to people reserving them. Very geared towards Germans, particularly the children’s activities and mini-disco. Apartment was next to a busy road so quite noisy but it’s the compromise for such a good location.