The staff at reception were very helpful. The room was clean and comfortable.

We opted to have breakfast included but the breakfast for hotel guests was very poor. Poor choice and poor quality and no attention from the staff. The staff were only concerned about paying customers coming in off the street who were served from an a la carte menu. We complained and were promptly given a refund of the cost of breakfast (€10 per person per day) which we gladly accepted but they made no attempt at an apology. So I would not recommend including breakfast in your stay.

Excellent location . Liked the small room as tea/ coffee station and it’s use to eat own food/ drink. A very nice idea! Nicely decorated stairs and corridors. Comfortable bed and very clean room and bathroom with everything required. Helpful friendly staff - being able to store luggage was a bonus together with very generous check in and out times. Very good value for money . We would definitely stay again if opportunity occurs.

Drone from neighbouring room aircon? We didn’t use ours. Could also hear some noise from neighbouring rooms.

The yown of Ronda is fabulous and we must give 9 out of 10 rate to Hotel Polo Ronda-excellent location, excellent value dorvthe money, help with la Merced 100 m away parking from the hotel, the gentelmen from the reception was very helpul provided information aboy town, parking, tapas bars etc. The only thing that stopped me to give full rating is the quality of the matress we had on our beds, that can be improved. Except this, everything was perfect!

The quality of matresses on our beds can be improved

Great little inexpensive hotel in a brilliant location close to Ronda’s beautiful old town. The rooftop area is wonderful and definitely worth a sunset drink! Comfy beds with lovely clean sheets and great bathroom. We had an interior room so generally quiet except when guests were moving around. We found free parking in the street close by, which was great! Host was very helpful at advising us where to park. I can’t recommend the onsite breakfast.

It is a little tired but for the price it is brilliant!

Hotel is located very close to the historic district of Ronda. Less than 5 minutes walk. Rooms are good size with good size bathroom. Comfortable big beds. Very quiet and good insulated eventhough we were facing the street.

Wifi didn’t work at all but it seemed you were connected which in fact you weren’t. Also we thought it wasn’t very customer friendly to charge 6 euro per bicycle per day to store them in and empty storage room. Also telling us we couldn’t take them out before the next morning 9am. We felt a bit ripped off.

Rooms are nothing fancy but they are comfortable, clean, and quiet (although NB. we had an interior room which may have helped). The staff on reception were friendly and helpful, and provided loads of information about what to see and do with opening times and everything. They sent this all to us via WhatsApp, so we easily had it to hand any time we needed it - I would definitely recommend the municipal ticket that they informed us about (which you can buy online rather than queueing at the tourist office). There is no parking at the hotel but they have an arrangement for customers to get preferential rates at a car park very close by - we did not fancy risking street parking as the roads in the area are very narrow! I am glad that I insisted on a small hire car as this definitely made getting around easier, both on the roads and inside the car park. We did not have breakfast at the hotel but the cafe looked nice and we ended up stopping back later before we left for a coffee and a snack.

The hotel has got a great location so you can explore the city on foot. It is also conveniently close to the bus station. The reception staff is super friendly providing all the necessary information and helps with whatever else you might need. Truly exceptional. The rooms are spotless with a pretty looking bathrooms. The road underneath the window is busy thus noisy. The rooftop terrace is gorgeous with a choice of sitting in the sun or the shade. It houses a self service bar. Breakfast is optional and delicious.

The beds were comfortable. The shower was fine - with good water pressure and the water was hot. The location was excellent. The staff was friendly and accommodating.

The breakfast was average. Coffee was good. We were there for 2 days, and the breakfast was exactly the same each day. The egg casserole dishes could have been hotter in temperature. A protein like peanut butter would have been nice to eat with toast, as only jellies/jams were available.

I liked the location, especially near the parks, plazas and eateries; historic building; vintage decor, and multi-lingual staff.

Difficulty contacting reception by phone. We were without internet access for a bit and thus without access to an app or email contact. We received a call to contact the hotel, yet we were unable to reach anyone by phone. Later, we were forced to download WhatsApp in order to communicate with you when neither of us use or wanted the app. Offering contact by phone would be very helpful. Thanks a bunch!

The location of this property is really good, just a short walk into the historical centre and the iconic bridge of Ronda. The room was comfortable and the bathroom a really good size. There was the option of breakfast but we didn´t have it. The hotel can arrange a reduced cost parking close by if you ask them. They sent us text messages with maps etc to get the most from our stay. Staff really friendly.

The only negative I can mention is that the rooms would benefit from a small fridge and tea/coffee making facilities.