The reception staff were friendly and helpful. The rooms were cleaned and the beds made every day. Storage of luggage before and after checkin/check out was very useful. The location next to the Beniferri metro station allowed easy acces to the city, beach and airport.

One of the selection criteria when we booked the hotel on booking.com was that it had a pool. However when we arrived we were told it was not open even though it looked as if it was ready for use.

Very clean. Great Location- just couple of Metro stations to the city centre. Metro station is just around the corner so it’s super close and convenient. There is one Consum store just around the corner if you need to buy some groceries. Staff was super friendly and nice! I would definitely go back to stay in this place if ever in Valencia again! Super clean and great location are the main criteria for me when booking a hotel and this property fulfilled both. Lovely people working at the property is a plus!

Breakfast was nice but not so versatile on savoury side. Great selection of sweet food but if you are more of a savoury breakfast kind of person you might not find it satisfying. It would be great to add some more vegetables and salads to complement the eggs and ham. Anyway the city Center is close if you opt to a breakfast in Market Central or some of the local restaurants.

The rooms were nice and clean, air conditioning worked perfectly and staff was pleasant and accommodating. Hotel is a bit far away from main attractions but easily reachable with public transport. Convention center is within walking distance.

Bathrooms could be better. They are completely equpied and functional but you can see some wear and tear, which was in contrast to the rest of the room. Overall I feel hotel was a bit pricey for what it offers, but these days hotels are in general expensive.

The room was very comfortable and spacious, nice interior with a nice view of the city. The bed was very comfortable and big, and we had a great night's sleep. The breakfast was also delicious, with a variety of options to choose from. Excellent service and organisation. Additionally, the hotel was conveniently located close to the metro station and bus stop, so it was easy to get around. Also, walk distance to the old town I would say about 20 minutes. The restaurants nearby were also great - there was a wide variety of cuisines to choose from, and the prices were reasonable. Overall, I was delighted with my stay and would recommend it to anyone looking for a comfortable and enjoyable stay in Valencia.

It would be great if there were disposable slippers in the room.

Hotel was clean, all facilities worked well and the staff were really nice and friendly. Metro Beniferri is so close and there is a a great cafe round the corner named Paniacos which is soo ideal and a lovely place to go for breakfast :)

Swimming pool wasn't open to use and there was no kettle in the room :(

Hotel looks very modern and fancy, but room was very basic. But still room was nice and we got very spacious room. Bed was comfortable. Air condition works great. Breakfast was great, with large selection of food (eggs, grilled vegetables, butter, jam, lots of fresh juices, almond milk, cheese and much more). A nice view from the upper floor of the surrounding buildings. We got free parking on the street near hotel.

Coffee wasn't good.

Great location near metro and a supermarket. Extremely friendly and helpful staff . Plenty of breakfast options including lactose free and alternative milks . The room cleanliness was outstanding

The room was clean and comfortable but all white with plain grey curtains and no colour or pictures on the wall which made it cold and clinical. It didn’t matter to us but I prefer a bit of character even a picture of a valencian attraction would be nice

This accommodation surpassed our expectations! Room was spacious, clean, luxury... Wi-fi connection without any problems and air-conditioning too. Breakfasts were delicious, large choice of food, drinks and also local specialities. The location is also fine, because there are many restaurants and bars and it's very close to metro and other pulic transport, so you can get to the city centre very easily. Even though the hotel is big and were there a lot of guests, it was quiet and the room was cleaned every day. We spent a beautiful time here!

It's a big hotel, so there were a lot of guests and the pool area was really overcrowded - we couldn't find any free place.

Right now all common areas are shared between Illusion 3 and 4. This means that you can enjoy the facilities of a 4* hotel, paying 3* rates. The swimming pool is very nice, although a little small. You can use their towels. There is a bar in the lobby that one can use outside of breakfast hours. It also has few tables outside. There are also a couple of tables with outlets where one can work in the lobby. The rooms are of course more 3*-like. They are very spacious and clean. Air conditioning works properly. All the staff at the hotel is very helpful. The hotel is very close to the metro (~5 min) that takes you to the center in ~15 minutes. It is also very close, 10 minutes walk, to the conference center.

The only thing missing in the rooms is a wardrobe. Right now you only have a small rack. The bathrooms are a little small.

Nice hotel within walking distance-if you fancy-of the centre of Valencia. If not the local metro stop is 2 mins away. Some nice local bars and restaurants within a short walk. Breakfast was good start to the stay with good selection. Staff very helpful. Lovely pool if a bit small. Valencia is a city we will deffo come back to. Would we return here? Why not?

Obv doing some work in hotel so we had to enter/ exit as well as check in through sister hotel in same building but no big fuss and did not spoil our stay. So i would say nothing.