Ilunion Valencia 3

Hotel was beautifully modern and air conditioned, rooms were very clean and the cleaning staff were incredibly polite and hardworking. Staff were very accomodating. Views from the rooms were wonderful - black out curtains were amazing - we've never slept so well. Location was OK - very close to a supermarket and some restaurants, a little out of the way but the local transport was cheap and easy to use and the metro stop was literally outside the hotel.

Breakfast is overpriced at €14 per person, per day. We would have liked this to be included or at least priced more reasonably. We also didn't use the pool area at all because whenever we went outside it was really small and busy - full of kids.

The staff particularly at reception were very helpful. Breakfast is very good, a huge variety, definitely recommend it. Overall a good experience. I attended for a conference at the nearby conference centre, very quick walk to it, useful for this reason. Plenty of places to eat nearby. Please note that the tourist sites at the centre of Valencia or the Marina are about 10/15 min by Taxi or you can take the metro train - the metro stop is near the hotel - you can't walk to these tourist areas it if it's very hot, will take very long.

Temperature control in the room is a little bit odd. The AC thermostat panels don't work the greatest, an upgrade from the clunky hold the button down type setting to change the temperature needs to be thought about, a colleague requested change in room because their thermostat would just not work ! Rooms are noticeably hot if AC is off - weather was very hot outside.

Good buffet but it’s the same thing every morning.

Air conditioning. Given a room which temp was 28’C to begin with. Could not tolerate the heat especially it was in summer. Was advised that the technician had seen the room and advised to leave AC on overnight. Temp reduced to 27’C by morning. Didn’t sleep well at all. Saw the manager the next morning who changed my room after no further input from the technician in the morning. New room AC much much better but overall the AC system needs looking into. Felt similar temp irregularities in the lobby. Good location for conference and close to the airport but not to view the city.

The decor and spaciousness of the public areas was good. The breakfast had a wide selection, was plentiful and well spaced out and so it was easy to select your food and then get a table. The evening menu was good but somewhat limited for choice, but nevertheless was of a high standard. We had a standard double room which was of a good size and also had a settee as well as a chair. The staff were all very helpful and worked to a high standard. The car park below the hotel was spacious, secure and relatively cheap by European city standards. The Metro and bus are a three minute walk away at Beniferri (20 journeys on the bus costs 10 Euros and is incredibly cheap by London standards!) and give easy access to the beach and old city. We would stay here again.

No English language TV channels but apart from that nothing.

Super reception and dining area.

Location tricky. You can use metro but it was so hot it was exhausting. Needed taxis which were not too expensive €7-10 depending. But they had air con which was necessary in 39 degree heat. Cost of these added up. The king size bed was like a camp bed - springs made a noise and the bed didn’t feel solid. We were a bit surprised so didn’t test it too much !!!! The pool is smaller than it looks in photos and a bit scruffy. We were unsure if it had chlorine in it at all - seemed cloudy.

Decent enough location approx 8 Euros to Old Town. Staff super friendly. Housekeeper works really hard. Hotel tired in parts. Pool far too small for the number of people/hotels that used it. More of a plunge pool. (Pool not particularly clean; film on top/dirty water, floating cups that wind kept blowing in from pool side). OK for short stay. Dogs were allowed and this caused us no issues. No kettle in the room. We had taken a travel kettle of our own having read previous reviews. Bar staff gave complimentary milk to make a cup of tea in the bedroom.

Small dirty pool. There was a film on the pool. No-one was showering before swimming. Edges of pool dirty.

- Great and responsive staff. English-speaking - General design is very interesting - Nice rooms with bed and sofa - Dogs of anysize are allowed. And I need to mention, inspite of that you will never find a fur or any dirt or smell from animals, since the cleaning is very good

We lived on the 2d flow, so the windows of the room overlook the roof of the lower extension. Once someone left a bottle of redbull, another time someone walked outside the windows. One day there was a problem with wi-fi.

The breakfast was absolutely great, with quite varied options. The hotel rooms are a little bit old-fashioned, but well maintained, plus everything worked fine. The AC was working properly. The bathroom was really clean, the sheets were always exchanged for new ones. The rooms are EXTREMELY quiet, really well noise-isolated. Also, the newly renovated gym is absolutely great for a hotel gym. Free water + towels were offered in the gym. Considering the price paid, it was definitely worth the money.

The biggest downside was the really bad coffee offered in the morning. We are heavy coffee drinkers so we ended up skipping any of the coffee options given by the machines. However, there was an extra option, for extra pay. Also, you have to ask for body lotions, slippers and other single use items at the reception. Also, we did ask twice for body lotion / conditioner, we were told we will receive them in our room, however it did not happen. In summary, these are not major issues.

The rooms were very comfortable, clean, and the staff were all very accomodating. We were able to store our luggage at the front desk and the location is very close to the conference centers, though visiting the city was a bit more out of the way. The breakfast was very luxurious and exceeded our expectations.

We were a little disappointed that the pool was out of the order the entire duration of our stay. We were also not informed ahead of time that this would be the case.

The location was a bit outside the center of the city but was very well connected (bus, metro, bicycle).

The hotel made it known that they're trying to be sustainable by putting a flyer in to the bathroom about "If you need any articles ask at the reception, we want to reduce single plastic use". Great! But then the cleaning staff still changed towels everyday and took away the open piece of soap to give us a newly packed one 🙄