The hotel is good and very quite also clean.

At my second day in the hotel a guest opened my room and in using her own card it was embarrassing moment to me as I was naked. I called the receptionist to know how it was possible but to my surprise they told me I was supposed to immediately check out as I had one day sleep yet I had booked and paid 5 days. To me it was not normal I went straight to reception to show my receipt and booking code they confirmed and let me back to room but find the card disabled I went again down for activation. My take is the hotel should be more serious and apologize to clients when they make mistakes. Pls don’t display this

Breakfast is excellent, buffet style with the option to try local food as well, such as toast with tomato and olive oil, horchata and fartons. Room with a lovely view. Comfy, spacious, very clean, coffee machine, etc. very happy. I recommend the terrace for sunsets and sunrises. Bar and seating area downstairs is great for working. Staff very friendly, helpful, quick to do everything. Location was perfect. You are right by Turia and can get to local sights in 20 mins walking. Valencia’s trams are also great. It’s right by the are where conferences take place and, as you are just out of the historic centre, if you’re working in the conferences area you’ll get there quickly by taxi.

Swimming pool on the roof. Location is okay, it’s close to big trade center with supermarket and to old center of Valencia (20 min walk). There are bus station down the windows but only beeping of buses when they move back disturbed us (and we used to it), but air was clean, no any hint on traffic fumes, some nights we slept with open windows. Breakfasts were great, daugther says there were her best breakfasts ever. Great lotion in bathroom, interesting smell and good texture, I liked it very much. And hair conditioner was good. Smell gave the mood. There is the View on the city around from the roof.

But restaurant itself: we ordered pizza at the first evening and nobody was able to eat it, so strange it was. There were no other people besides us, it’s a sign. But at the day I brought there the rice to heat in microwave when it was closed and they heated, I’m grateful. Swimming pool on the roof is not big at all, look at the satellite map to check it.

All the staff (front desk, dining room, cleaning staff) were efficient, polite and pleasant. Rooms clean, large and comfortable. Wi-Fi is reasonable. Location is very good, just across from Turia park and ten minutes away from the historic centre

Small details. The lock to my room seemed faulty. On arrival (11pm) I was given an access card that did not work. The receptionist kindly programmed two more and these did not work either. Eventually one did, but stopped functioning again a few days later. Some guests in the same floor were noisy at 3am (shifting furniture, shouting etc) but were probably asked to quieten down by the staff.

All very good but the free drink voucher when not having your room cleaned/towels changed is an excellent idea that I think more hotels should do to encourage people to be more eco-aware. The room terrace was very nice for a drink at the end of the day (doubly so with the free drink vouchers). The breakfast was also excellent.

The dinner was a bit under par, we don't usually eat at hotel restaurants when visiting another new city/country but I had hurt my hip and didn't want to walk or get a taxi somewhere else. The staff were friendly and helpful and the first course was great but we had asked to have a gap between courses (some restaurants bring the food too fast). They had obviously cooked it early and left it on the side because when it did come it was only warm!!

Booked a superior room. Asked for room in a quiet area and for a double bed. The room was up to the usual NH standards. Confortable, very clean, two single beds together instead of a double bed but didn't make any difference to us. Windows kept the noise away. We were facing the bus station but couldn't hear any traffic (8th floor). Coffee machine with complimentary coffee and kettle. Complimentary water bottle on arrival. Slippers and bath robes were also available. Reception staff very friendly and helpful. Good breakfast and several items available upon request (ex: fried eggs). Staff always very accommodating. Checked the swimming pool but didn't used it, as we didn't have enough time for this. However it is worth mentioning that the swimming pool DOES NOT LOOK like a bath tub. It is not big but let's not exaggerate. Wifi good. Good location near the park and 10-minute walk from old town. Shopping centre and supermarket at a 5 minute walk, on the other side of the bus station. Taxi to the airport for a little less than 20 euros and for the city of Arts and Sciences at around 10 euros. Reception has sorted these for us. Very relaed stay. Worth of its 4 starts.

The belts on bath robes need attention. Toilet paper has not been replaced. Smell from the drains coming into the room. This could be easily fixed with a regular deep clean of the drains.

Rooms and Bath were great for first time Bath was good isolated so no water spilled out and it was dry beds were really comfortable coffee machine available in the room In general rooms a quite as the corridor in the room serves as isolation (with 1 exception - see my other comment)

our rooms was besides the cleaners storage room. at 7:00 a.m. they started dropping staff closing doors and chatting loudly so we woke up very early in the morning. this happend only 1 day on suterday morning otherwise - everything is good

The room was large and with a separate door to the entrance and bathroom which helps to isolate noise from outside. We check the roof terrace, pool and gym facilities. They look very good but didn't use them. Location was a great. we arrive at 11 and were lucky to get a cleaned room immediately

You can hear noise from neighboring rooms and from cleaning service early in the morning.

The room was spacious clean and comfortable with toiletries supplied. I booked the hotel as my husband was due to have major surgery at a nearby hospital but was cancelled. Booking.com and nh hotel were fab and gave us a refund on the nights we didn't use due to early check out. Location is great. Huge shopping centre around the corner with lots of places to eat. Old Town was a short walk away and great with a fabulous indoor market. I knew there was no tea making facilities in our room so we bought our own kettle. Staff were very welcoming and helpful especially reception staff.

Nothing

Overall the hotel was excellent , breakfast was very good with lots of choice . Our room was good every thing was very clean and the rooms were done daily during our 4 night stay . There is no tea and coffee making facilities in the rooms but when we asked at reception for a kettle , that was supplied . The roof terrace is lovely and the pool and gym was well used while we were there . All in all we would recommend this Hotel .

There could have been tea and coffee making facilities in your room .