Very cute but small hotel in the heart of Appenzell. Very well taken care of, renovated and very clean. Small rooms but practical and comfortable. Excellent breakfast with very high quality of products and great presentation. Really a gem, sparkling clean and beautiful all over.

Owners really need to reconsider the glass and see-through bathroom doors in the rooms. They don't even close properly and thoroughly, so if one has to go, the other person has to leave the room completely. 🙄 zero practicality. Also, the staff should learn to speak basic English. We sometimes had a hard time communicating. However, these minor problems didn't affect our stay at all. Again, it's the prettiest, loveliest hotel .

Great staff !! delicious breakfast excellent food in the restaurant We have been to the restaurant many times, but never to the hotel. We will be back for sure.

On the weekend we stayed there, there was an open air at the Postplatz, which we didn't know about. The music was rather loud and due to the proximity it could be heard until late at night. Of course, this is not the hotel's fault. However, it would have been great if there had been a short information in the booking confirmation about the happening, so we would have been prepared for it. But even so, it was not really a problem.

The rooms were small and very well thought out, because they have everything that you need for two or three travelers. The beds were comfortable, rooms are very clean, and recently upgraded.

The bathrooms were nice, and everything was new and upgraded, but my wife wished there had been a small electrical hair dryer.

Clean and well equiped hotel in the center of the village. The staff was very nice, breakfast was delicious. Tourists who stay at least 3 nights are given a holiday card which provides free access to a lot of tourist attractions.

Nice pension over the restaurant, clean modernized rooms, friendly service, overall very positive experience.

A bit difficult to arrive by car: the center of the town is semi-pedestrianized and even stopping by the hotel (to drop the bags) is difficult. There is decently priced parking lot on the eastern side of the old town.

Lovely room and restaurant, staff very friendly and helpful

The fan in the bathroom could have done with a clean as it was quite loud and things didn't dry very well but this was only minor

Good sized modern room and bathroom with comfortable beds. Very clean property throughout. The room had nice views of the town too. The restaurant was good and had a nice breakfast selection. Friendly staff.

Right in the centre of town and a reasonable short walk to the train station. Room was small but comfortable. Breakfast was good. Appenzeller cheese is great!

Rooms only accessible by stairs. Not a problem for me, but something to consider.

Good continantal breakfast with good coffee. Staff very friendly , kind and knowlegable

There was nothing not to like

The hotel is located in the center of the town, room is clean and comfortable, staff is very friendly, and good breakfast.