Wonderful and polite staff at the reception. Nice wellness and swimming pool area. Great location. Room was big enough and comfortable. Exceptionally clean.

Very soft and flat pillows. Our fault for not asking for extra, which I am sure we would have received without an issue. At the same time, it would have been nice if there were some additional ones in the room. The hotel was extremely busy during our stay and breakfast area was packed with people. It was clear that staff there could be better organized and more efficient.

Very helpful friendly staff Excellent breakfast Clean , comfortable rooms with very good beds Very good Spa / Gym facilities, the out door jacuzzi is just perfect after a day on the slopes . Everything is so well organised for your ski gear storage with a very comfortable shuttle service to the ski lift . would definitely stay again !!

For a hotel of this size , quality, it would have been nice to have some tea making facilities in our room , not much in the fridge either.

location, outstanding wellness facilities. lovely outside hot salted pool. very attentive staff. child friendly.

needs wheelchair access up steps and to breakfast room. would have helped with our buggy.

Breakfast was lovely. All the little touches stacked up to make a wonderful week. Spa facilities were divine. We couldn't have asked for better.

I can't think of anything to complain about.

The room & the spa facilities were lovely! The location is great. The breakfast was extensive and had so many vegetarian & vegan options. The staff was very helpful!

People bringing a dog should be mindful of the €25/day charge. The vegetarian restaurant menu did not clearly list allergens.

The Adula is truly wonderful - - quiet location, comfortable rooms, great spa and big swimming pool, excellent helpful staff, fantastic breakfast buffet. Couldn't wish for a better hotel!

Really lovely hotel, we had a family suite which was a good size and beautifully decorated. Good breakfast and lunch. We also ate in the vegetarian restaurant which was delicious. Great outdoor pool. Whole hotel really clean and lovely friendly staff. We will definitely be returning!

nothing

Very very friendly staf. We felt very welcomed. Comfortable bed, great breakfast, excellent location in Flims. Storage for bikes is great. Despite my feedback below, I would come back next time.

We checked in late on Friday (we arrived after work) and then we got told on Sunday (leaving day) we could t enjoy the garden and pool area anymore after 12… feels a little harsch and unfriendly. Understand they want to make sure guests get space but it basically means we could enjoy it only on Saturday. A bit more understanding would have been appreciated. Good to know.

very traditional and historic hotel , very friendly and helpful staff , offer me better deal with smaller room, very much worthwhile the money

nothing

…for the extremely friendly, helpful staff on the front desk. Loved the comfortable lobby/lounge area - begged to be chilled out in. Room was very comfortable and had everything I needed (except tea/coffee making facilities). Generous balcony.

Spa was lovely if a little limited - the quiet room is for my taste a bit ‘closed in’ and the spa could have done with another dry sauna. A bit dated in decor. Didn’t like that kids could play in the sole bad.