It’s right next to the lake ferries boarding point, making it very convenient for daily excursions. The parking is ample. The breakfast alternative of coffee and croissants for as little as 5 CHF makes it perfect for those who needs just a morning fix to be on the go. The staff is very prompt, helpful and courteous at all hours of day & night.

The room had only one plug. Perhaps considering a more ample docking as people now travel with multiple devices would make it easier for those sharing a room.

The location was good because it was close to our business meeting we had at ABB. Breakfast was okay, I did have better at other Hotel locations for the price and as for the room it was okay. Originally I booked a room with either a double bed or a king size bed - I sent out 2 emails before I received a response from the management letting me know they will see what they can do but could not confirm that this would be available but when I booked king size bed was available. So I was not pleased with the response I got.

front staff could been a little more helpfull when needed.

Clean and comfortable. Staff very friendly. We forgot something in our room and the staff called us to let us know. Unfortunately we couldn't go back because we were in our way back home already, but they offered us to keep it until we will be back. Soon. Thanks for that.

The only thing I could suggest is to replace the "air-blower" in the bathroom for a proper hairdryer. I didn't bring mine because every 3* hotel and upper always have at least a simple one. This blower is useless.

Just beautiful! Perfect location, indoor parking (for extra money, but it is important for auto travellers 👌), Piazza Grande just around the corner etc. Very clean room, great bathroom, conditioning is perfect, super bed and quiet at night. Breakfast is good and plentiful. Definitely recommend! P. S. Special thanks to reception girl Marica - she is very friendly and competent 😊.

Good location. Good value for money. Modern room. Very good list of TV channels. Fast wifi.

Unflexible parking arrangements.

LOCATION IS EXCELLENT breakfast is nice even though not that rich the room was cozy and on the main street yet very quiet and clean.

nothing, maybe the price is a bit expensive but good to go!

Great location, really friendly and attentive staff. New/ renovated rooms and everything what you need in them. Breakfast, with good choices is untill 11:00 (which is rare).

/

Great location, very clean and quiet room. Great value for the money. Breakfast was till 11.00, which is pleasant for people who don’t want to wake up early and jump out of bed.

Nothing

The bed and pillows very comfortable . Good position of the hôtel in center of town. The staff very nice and helpful

nothing

The location was great, it was close to the ferry terminal, the train station, piazza grande, the funicular, lake etc. The breakfast was good, rooms were clean and decent sized, staff was very helpful. It was great value for money.

My AC kept making loud noises when it was running which disturbed my sleep but this issue was only in my room not the other 2 rooms my family had booked. I feel like sound insulation could have been better, anytime somebody in the corridor closed their door loudly or knocked, I could hear that.