Excellent location, staff was good, beautiful new room (3 people in a two bed, two bath room), great jetted tub, fridge, balcony. Overall an excellent visit. Expensive by our standards, but a very good value for the location.

There are no DIY facilities such as laundry or irons. This being a high end town, you pay them to do everything.

Fantastic Hotel. The room was excellent staffed with shower and bathtub and separated toilet room. The beds have been very comfortable and the breakfast did not lack anything.

Can not complain about anything, maybe I need to go there again to look much clooser, smile?

Excellent size of luxury suite, with 2 bathrooms and a balcony. Staff were very friendly and collaborative. Free airport shuttle to pick and drop at the train station were a superb add on! Recommend. Breakfast buffet was generous and fresh.

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Reception, Breakfast and Friendliness are TOP. Room was very clean and extremely spacious. BEST HOTEL IN PONTRESINA. Palü, Sporthotel, Allegra are less friendly, more expensive and especially at Sporthotel most employees cannot speak German...

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Our beautiful room with so many windows looking out on all the splendid views, spacious and super clean, with large balcony, bathrooms and a round table in the tower. Just marvelous! Really nice breakfast and dining areas, stairs, elevator and pick up service from the train station. Nice to have the Bellavita spa right acoss the street too

its always distressing when smoking is allowed on balconies because then of course, the smoke drifts onto other balconies and through the windows of other rooms. Seems like smoking should be restricted to a certain side of the building so they are all together and far away from everyone else.

The rooms were comfortable and very clean. The staff were generally helpful and the breakfast was lovely. The parking was very practical too.

The fan in our bathroom did not work. Breakfast should ideally be offered a bit earlier especially in summer.

The staff was super friendly and very responsive to requests! The second morning, upon request the previous day, they served me vegan breakfast (almond milk, almond yogurt, vegan butter and Müsli)

The bed was a bit low too the ground and basic, maybe needs a mattress topper

The hotel is very clean and everything looked new. The location was very good and the staff were very nice & friendly.

Despite the hotel was pet friendly, during breakfast time they didn't allow us to sit in the main restaurant. We didn't even sit in another restaurant. They served us a table in a room where they allowed kids to play.

Very friendly staff at reception. Our suite was very nice with a balcony. The beds very extremely comfortable. We really enjoyed our stay at the hotel!!! Thanks!

The room is clean and comfortable. The environment is quiet. The food in the Thai restaurant was delicious.

The heating could not be regulated. It was too warm in the sleeping room. But you can ask the receptionist to low down the temperature. There is no parking slot in the hotel. Public parking is about 5 min walk and affordable.