What we like the most, the gracious and friendly concierge who shared her knowledge of Pontracina with us in the most engaging manner. Also exceptional was its location next to the superlative Italian restaurant in the station Hotel, Ricardo's, where are the salads, pasta, and service, by Roberto, were exceptional, one of the best restaurant experiences we have had in Switzerland. My room was large, having four beds for just the Two of Us, and it had a sink. Not to be dismissed, the hostel was right next to the train station that facilitated our day trip to the very foggy turquoise-lake Bernina pass. We greatly enjoyed the cogwheel train trip to Murottas Muragel.

For a youth hostel in the youth off season, I thought it was expensive. We marked that up to being in Switzerland.

The reception staff is incredibly friendly and very helpful. Always a smile and the answered all my inquiries with care plus willing to go the extra way.

The pricing is more of a Swiss culture pricing issue. Low for Swiss standards but still not low enough for me. There was a large booking with children and that wasn't as pleasant during breakfast. It would have been better when I extended in person my stay the first time, to give me the same rate as I found on booking. So when I extended the second time, I I had to go via the app.

Great location directly across from the train station. There is also a bus to St Moritz right next to the train station (5.60 francs one way without any discounts). The hostel is clean and the rooms are a good size. Helpful staff. Great breakfast. There's also a nice common room with a refrigerator and microwave, as well as books and games. Dinner is a good deal, though there is a grocery store in town if you're looking for something cheaper that you can microwave. People of all ages in this hostel. Nice, friendly vibe.

Reception doesn't open until 4pm, so if you arrive before then you have to wait. There are lockers to store your luggage, though you need 2 swiss francs to lock the locker.

Great location next to the station. Excellent dinners and breakfasts. Very good value. The hostel was extremely clean. The staff were friendly and helpful. I needed to find a doctor on a Sunday and the staff rang around to find a doctor for me to see . The kitchen staff were also friendly and generous with servings.

Location across from train station was great. Evening meal was best priced meal on our trip and food was good. Shared Bathrooms were sparking clean. Friendly, helpful staff.

The red wine was not very good per my husband.

Friendly staff, excellent value dinners and a comprehensive included breakfast.,close to the railway station and a short walk to the centre. They kindly looked after our luggage for us while we went hiking for 12 days.

Straightforward youth hostel room with shared bathrooms. All very clean and as one would expect. Great breakfast in the morning and very close to the railway station. We were able to store our luggage free of charge on the day we left in a locker.

Nothing

Breakfast was yummy, food was reasonably priced for lunch and dinner. We had friends come from other hotels who ate with us.

Not a lot, the 6 bed dorms are mixed- just to be aware as this wasn't totally clear to me when i booked

Staff are very friendly and helpful and truly make you feel welcome. Breakfast and dinner were of good quality There are lockers to store your luggage on the day of arrival and departure, so you can use these days for a nice outdoor activity as well. The Location is excellent, just across the railway station and the perfect starting point for a hike or bicycle ride.

Delicious dinner (add on for 20 chf per person/night) but excellent value. Good assortment of breakfast items as well. Rooms were nice and clean