Room was very clean and pleasant. Breakfast was very good , coffee excellent and lots of choice. We had dinner in the restaurant and the quality was very good and quite original. Good to have the sauna to ourselves.

We had dinner in the restaurant and it was very busy and noisy....the tables should be placed not so close together as we had to ask to move as children on the table behind kept asking us to move our chairs so they could get through. Also we arrived down for breakfast at 10 am and had to ask to have the egg trays refilled, as there were no eggs left, nor bacon.

The hotel is superb, everything was of higy quality. The location is perfect: not exactly in the center, but is quite and picturesque, only a few minutes walk to the center, and in the best position in Gstaad regarding the view to the mountains. The Deluxe Suite is spacious, it has a very big balcony with wonderful view to the mountains (Wispile). The breakfast was delicious and varied, the room was clean, and the staff very helpful and polite. So, everything was perfect to spend some memorable days in Gstaad!

It was a beautiful experience at this hotel. They go way and beyond to make sure you have a comfortable stay. The beautiful crib setup with a soft toy for my baby boy was very thoughtful. I also had a delayed baggage issue because of which I did not have my baby stroller with me but the manager of the hotel offered me her own stroller free of charge to use for the 3 days we stayed there. Location is restaurant is amazing too specially the pizza. Also the little playground and mini go kart is a treat for the little kids. Book now for your stay at Gstaad and you won't regret.

They don't have a fridge and did not get one upon request due to lack of availability.

The hotel is superb, modern, clean, amazing restaurant and the best is the service, they are extremely customer oriented, kind and friendly. The room is big, well equipped and the balcony is huge. They left chocolates everyday for us. My dog was with me and they provide some stuff to her, a ball that she loved. The breakfast is called “rich breakfast” and you understand why once is there 😅 The restaurant team is incredible. Mr José was extremely kind and made us feel like home. Sensational food and ambience.

Staff very welcoming and incredibly helpful throughout stay. Nice room with large balcony. Complimentary pick up and drop off to train station a fantastic convenience and really appreciated.

Next time, I would consider upgrading to a higher room category, as the bed in the Standard room wasn’t quite as comfortable as I had hoped.

Wow -.what a great hotel. The location is just outside town and has a river running by creating a great soundtrack!! The room had a balcony and amazing views down the valley. The food was excellent and we ate there several times in the evening. Breakfast was also really good.. The staff were all really friendly and professional. A family hotel run with real care.

Can't think of anything.

Rooms were nice with a beautiful view. The people at the reception are very friendly and helpful. We really enjoyed our stay.

It is a hotel with a pizza restaurant for families and children. It was okay but you need to know that this attracts a different kind of groups and it’s noisy

Room was same as shown in pictures. Nice location . Very good breakfast . We had great time in Gstaad & in this hotel. Reception staff was also very polite & informative. Nice restaurant in the same hotel & food was excellent always.

We had only one minor issue. When there was hot in room , we asked for fan but all 4 days, we got answer that all fans given . It hardly cost Euro 30-40 & they could keep more fans in their stock for such situation.

This is a family hotel, typically mountain cabin, woody, ski hotel. The best thing is the restaurant. Hello! They are family run, but the family that works in the kitchen is crazy good.

Nothing, except it is not the four star standard you find in the cities, this the high mountain standard; meaning: on the minus side; no one is there to carry your luggage, the reception closes at 11 etc. But on the other side, you still feel like the guest, not just another guest.

The convenience and location are outstanding, just outside both Eggli and Zuckerli slopes, we could park our car for free and rent the ski equipment for free just outside the hotel which gave us so much comfort! The rooms are spacious and nicely decorated, ours came with a nice balcony and view and a very relaxing sound of a water stream just outside the hotel. the private SPA time was lovely and will make you question whether you want to attend it with other people ever again. In addition, the breakfast is very good with good coffee, local cheeses and cold meets besides a very good warm option. In the evening the terrace restaurant is buzzing with people ordering the best pizza in town.

Nothing