We loved the daily breakfast buffet especially the Portuguese lady in charge who brought extra sunshine to the table every morning. Their Tomme cheese and seasonal tomatoes were exceptionally yummy and I still dream about them! Our Suite was wonderful with plenty of space, great panoramic mountain views and the sound of the little goats with their little bells at the back were a pleasure to wake up with every morning. The restaurant gastronomic menu was well worth the astronomical price. Antoine and Andrea were terrific hosts at the reception, never failing to smile and be genuinely friendly and interested in how your day was or eager to advise where best to go. Camille and her lovely colleague were both magical and a real asset to their Spa! The treatment room, the dreamy treatment bed was just wonderful for my arthritic body and their hands pure heaven! They both went up and above what was expected from them and sooooo lovely! I hope we can return just so I can have treatments with them again! The undercover car park as also vey practical. It was out first time to this region of Switzerland and we hope to be fortunate enough to one day go back. PS: we hesitated between this hotel and Huus in nearby Saanen but we were SO happy to have chosen to stay here, no comparison and a completely different market.

The lack of variety on the room service and bar menu

This intimate five star boutique hotel in the authentic and historic village of Rougement embraces you and make you feel at home.Has seen as you turn off the main road it sits there majestically drawing you like a magnet.It is understated elegance but at the same time informal and by no means pretentious. The enclosed complimentary parking is a bonus The deluxe rooms with balconies have a direct mountain view and are well equipped with all the amenities and facilities as well as spacious with plenty of storage.Importantly particularly after a day of skiing you know there is a high quality mattress awaiting your nights sleep. The breakfast is exceptional with many local products and fresh juices The service at all levels is exceptional - engaging friendly yet professional The space can be booked but invariably not all with a range of massage jets in the pool with an accompanying hammam and sauna.The only suggestion I would have is to up the water temperature from 30.5 to 32 *C The lounge area is expansive with comfortable sofa and floor to ceiling glass to 😁provide the best panorama

Nothing

The chalet style of the hotel was comfy and welcoming yet it was full of quirky art and decor. Staff were super friendly, room was large, location was close to the train station and there was a ski room provided. Also, food at Restaurant Le Roc was incredible!

The spa would be so much better with a jacuzzi or hot tub facility, especially after a day skiing! The quality of hot food at breakfast could be a little better. Also, due to its location, would be great if the hotel had a shuttle service/bus timetable as the trains are only every hour to get you to the main slopes.

the hotel is very clean and has a modern style interior, everything was up to date , location although not in gstaad but was nice and quiet, the room was looking the mountain and train station , all room amenities was great , we didn’t think that the designer forgot one thing of the guest needs to be there . it was amazing. and regarding the staff I really think they deserve 10/10 for their welcoming attitude and smiling faces all day and night , always will to help . room service was also very quick.

I hoped if the hotel was a little more near to gstaad, but it wasn’t that bad ( 15 minutes by car). They only have one restaurant. breakfast was limited and hope if they have more hot options. other than that I would call it a five star hotel.

fantastic mountain lodge in one of Switzerland’s most beautiful villages. modern wooden chalet with huge but cozy lounge, great bar, very friendly staff and nice spa/gym/pool amenities. nice, modern rooms, great view of the mountains overlooking the village. ideal place for a weekend chilled getaway. Highly recommended for couples. bonus: dogs are accepted!

Pool is not that big.

Ideally located at the beginning of the Gstaad ski area, the nearest ski lift is 5mins by walk. It’s a boutique spa hotel with perfection to every detail. Reception and lounge feel very artsy thanks to art pieces scattered every corner. Locally sourced food and dairy products make visitors connect with the lovely village Rougemont (which is rated one of « the most beautiful villages in Switzerland »). The hotel upholds the belief in sustainability, their electricity is green powered as well👍🏻 Overall a wonderful weekend gateaway in ski reason. But can also imagine a nice destination in summer time! Will come back for sure!

We had a fabulous stay. Very nice staff and location. Rooms are spacious and beautiful. Hotel is very renovated. Spa area offers relaxing times. Gstaad just 15 minutes away. Breakfast was 10 out of 10.

The spa needs to be checked more often by the staff. Towels were not refilled during high occupancy. Spa is a bit tiny but for a 4 star property still extremely nice.

Very warm, helpful and friendly staff.

Though the staff goes out of their way to meet your expectations, the food menu could have been better, more extensive.

The room was very comfortable, the swimming pool superbe, the restaurant excellent. £the staff is very friendly and helpfull

Only the alarm which switched the lights on at 7 in the morning because of the thunderstorm.... But the Hotel is not responsible for the incident

Very cozy, beautiful art on walls, comfy sitting areas, great rooms, very helpful staff, big thanks to Luigi from reception, he found as a great restaurant in Gstaad Palace, although the restaurant at the hotel is a Michelin class for sure, it just was closed on monday, nice sigar room and amazing views, many thanks everyone!

None