Great hotel in a central location. Staff were helpful and friendly. Good modern facilities.

We were a late check in and the sign on the desk directed us to a phone number that went to voicemail. It was explained later there was a sign by the entrance door directing us to inquire at the bar next door that had our room keys. It was not a big issue to ask around and find out the arrangements, but if the sign on the desk had clearly stated ask next door in the bar it would have saved a few minutes of confusion.

well located, very friendly staff, breakfast good enough,lovely views from the rooms and receptionist Stefanie is very helpful with everything that she can help and always with a smile.

no problem at all:) maybe heating is a bit high in the rooms, I turned it off and still felt warm so I had to sleep with an open window but to be fair I forgot to tell reception or anyone about it, so I’m sure they would have solved it quick because the attention and service was great:)

The single room was really superb. It could have easily fit a double bed, it was very spacious with a fixed seating sofa, wardrobe, desk, and nice lighting and decor. The shower was basic but very good. Breakfast was terrific in this hotel, with a great choice of bread and hot scrambled eggs and bacon as well as a very good coffee machine. The staff were also very friendly and helpful. I ended up coming back to stay a second night.

The staff were very helpful and welcoming but the hotel was only partially staffed, so if arriving late it is necessary to pick up the key at the pub next door.

The staff was very friendly and accommodating. The hotel is in a great location, right in the town and near the lifts. Even the single bed room was fairly spacious and comfortable.

The building and the rooms are a bit old fashioned. And there is a weird system, where for each room there is an actual room key and a second 'take away' key, which have to swapped at the entrance, when coming and going.

Our room was clean, comfortable and quiet. There was a small balcony, too. The welcome was warm and efficient. We received the Saas Pass rapidly and we were offered the possibility to leave our luggage after check-out without even asking.

As a British citizen, I always miss not having a kettle and tea making facilities in the room. However, this is not the norm in Switzerland.

A simply excellent place. Overwhelmingly hospitable personal, a great pub and a restaurant in the same hotel, located just in a center, minutes away from ski lifts, good breakfast, wellness area included. Thanks for an enjoyable weekend.

Sauna was a bit on a cold side for my liking)

The hotel prepared for us an earlier breakfast since we were heading out climbing early

My room was just above a disco and it was impossible to sleep for part of the night

Perfect location, staff could not be more helpful - they were great! Would definitely recommend

Would have loved to have access to tea/coffee making facilities after breakfast - either in room or in the breakfast area.

staff exceptional. exceptionally nice to be picked up and dropped off at parking.

all good

Friendly staff and great location for ski and restaurants, bars.

we found out the water glass and slippers were removed, compared to pre-covid time. It is only a minor thing, but would have them as default. Other than that, everything is excellent as before.