We stayed two nights and had a very pleasant and relaxing stay. The entire staff was extremey kind and helpful and clearly wants their guests to feel like at home. They succeeded 100%. Food and wines were excellent and refined. Our room was modernly furnished with a balcony and a wonderful view of the Saas Valley. We enjoyed the uncomplicated atmosphere, international flair and professional quality service.

We especially enjoyed the fact that the hotel is located outside Saas Fee (15mn easy horizontal walk in a beautiful forest). However, if that is not your case, then you will have to use the free electric shuttle of the hotel as Saas Fee is car-free.

We loved this hotel! It is definitely one of our favorites! The staff was amazing. Friendly , helpful, warm and lovely. From the moment Phillipe picked us up from the parking area we felt special! Our room was beautiful - clean and modern with everything we needed ! The balcony was lovely to sit on and look at the beautiful view! We loved walking through the woods to get to saas fe! The breakfasts were made to order and delicious. Beautifully presented. We ate a lA carte dinner one evening at the hotel and we are still talking about it! And they split all of our entrees up for us. We can’t say enough great things about this hotel. We can’t wait to come back ! Stay here when you come to saas fe!

Nothing!

The staff are very friendly and helpful. They could not have done more to make the stay better. Nothing was a problem and always with a smile. The style of the hotel is classic, its kept very clean and maintained well. The view from the property is amazing too. We were there in the summer and we found it very relaxing and peaceful. Great to sit out in the evening. The sauna after a day hiking was great . The food menu is small but excellent, less is more in this case and a fantastic selection of wines too. Overall, Its highly recommended.

Not much to dislike. The distance from the town (0.9 KM) is something other people might not like but we enjoyed the short walk through the forest spotting lots of local wildlife. The hotel electric mini bus was always available if we needed a ride somewhere.

This is a very special place in Saas Fee. You can feel the love and care from every corner and each staff member. Location is a bit decentralised, but in this case it's a plus, because the location is wonderfull, in the middle of the forest, making for a stunning view from either our room and the sauna. They provide free regular lift to the centre by electrical car, which we only used once however, because the trail to the town was just beautifull (look at the pictures) and we always prefered to walk it. A la carte breakfast is a welcome option for us with special diet, since you get to eat exactly what you want. I believe they would be able to figure out something for every allergy or diet. We also had their homemade pasta and rissotto for dinner and it was really delicius. I feel so happy we have chosen to stay here and will definitely come back soon. Thank you!

Can't think of anything.

The Breakfast, lunch and dinner was super, every food i had in the hotel was fresh and delicious, the staff were super friendly and treated me like a family, the spa has jacuzzi and sauna, great shower and you can experience snow and hot sauna at the same time with privacy.

there wasnt anything that i didnt like, the trip is very easy, you come with a train to the bus terminal, and from bus terminal you come to saas fee and from there the driver will pick you up and assist you

- Outstanding service from all - Greg, Filipe, Anna, and Nuno. From the first communication weeks before we arrived all the way through. - Excellent food and wine options - better than expected, reasonably priced. Interesting selections, locally sourced, etc. - Lovely secluded location with an east 15-minute walk to the edge of town. It is not central. Which was great for us. - Comfortable beds, well-kept rooms, plenty of bedding available

No problems at all

The breakfast was tasty and freshly cooked to order. There was a good choice with eggs cooked in a variety of ways. This was ordered the previous evening. The staff were helpful and friendly and engaged with the guests. Evening meals were excellent with enough choices for our five days. A lift to or from the village was easily arranged although the walk through the woods was magical.

Our bedroom was of a decent size but lacked character. There wasn’t a lounge to relax in after a meal.

Breakfast was excellent. However, as we had ski school at 9am and breakfast didn't start until 8am we were very rushed each morning

Amazing view from our room Location - even if not in the center - easy to reach by walk / free shuttle available from the hotel Great welcoming and friendly staff Delicious breakfast and dinner

Nothing really, but if I have to find something it would have been great to have two shuttle available for pick-up and drop-off, as the hotel is not centered and waiting time may go up to 30 minutes

Waldhotel Fletschhorn is one of these unique places where one regrets not being able to attribute a 6th star (although the hotel is only rated 4*). The unbeatable view of the mountains coupled with the kindness and professionalism of the staff makes it a must-see in Saas-Fee.

Nothing to report.