This part of Sun Moon Lake is not where most tourists stay, but i like the quieter environment. The hotel is near the shopping and eating street although there are not many shops like in more touristy places. The room overlooks the lake. There is a walkway by the lake just in front of the hotel, and we saw the sunset from there. There are restaurants nearby serving tribal dishes. The hotel staff were helpful and welcoming. Breakfast was quite nice with healthy vegetables and the bamboo rice was delicious!

The room is small, but it has a balcony. There was some singing coming from outside near the pier which went on till quite late at night. People walking along the lake just next to the hotel could make noise too.

Room was clean, nice balcony and view of the lake. Mini fridge, water cooker and some tea. Showergel/shampoo and conditioner available. It was a very comfortable room. Breakfast buffet was limited but very decent: lots of vegetables, some fruit and Taiwanese specialties. I liked our stay a lot!

Our neighbours had very loudly screaming kids which we could hear through the hallway. After knocking on their door and asking them to keep it down, they finally did. They were equally as loud at the breakfast table, too bad.

The view from the room was exceptional. The room and bathroom facilities were generously sized (in our case).

While the breakfast was potentially acceptable if taken early, arriving late is another matter since items ran out and were not replenished and substitutions not provided resulting in a lack of choices with a resulting inadequate sad pillaged look to the offerings. The main indoor seating in the room was essentially outdoor furniture although it didn't immediately appear so visually.

Great location. The Ita Shao pier and food street are just downstairs. The cable cars station is just a short pleasant walk away. Nice view of the lake. Clean and well maintained room. Coffee table and chairs in the room as well as the balcony. Bathroom with a view of the lake. Great for soaking up the view of the lake. Breakfast with a good spread of local and western dishes.

Can be quite noisy when there are activities at the the pier. During my stay there was a group of evangelist singing with loud speakers at the pier.

The hotel staff are very helpful, even though we checked in quite late (close to midnight). Free undercover parking is available at a dedicated spot near the hotel. It’s right in front of the Ita Thao Visitor Centre. The breakfast included was also good, ample selection of hot food.

The big bugs outside the balcony. Not a major concern, but means you can’t leave the balcony door open

The breakfast 🥞 is abysmal. It is the only negative. Everything else was great and I would highly recommend for location, balcony/view, room size, cleanliness, AC, TV and general helpfulness of the staff. Their English is occasionally spotty, but they make up for it with enthusiasm and a desire to be of assistance.

Breakfast was extremely poor. There is zero fruit and it is identical (as in identically sub-par) every day.

Nice hotel, just next to the pier, which makes it easy to take ferries to other villages on the lake. Also next to some trails and at walking distance from the cable car. Some restaurants around (closing early). The town is busy during the day but very quiet at night. Room was of a good size, staff is helpful and breakfast is alright. The hotel also got a parking lot nearby in case someone is going there by car.

The staff is friendly and trying to help! I got bad allergies from eating seafood in sun moon lake, need to go to emergency room, even it’s really late of the night and early in the morning, the staff are so kind and go to open the garage door for us! This probably the best view of the room I got ever! Room are big and breakfast is good!

Tiny noises from the street when late!

Excellent location right next to the pier and market. Customer service was excellent. Breakfast was great with many options. There was free parking in a parking garage less than one block away. Wifi speeds were good. Beds were very comfortable. Balcony overlooking the lake.

The sheets on the bed had some small stains and all of the towels and linens in the bathroom were very dated. They could use some new ones.

Great location, 0 meter to night market. 50 m from Ita thao peir and 500 m from cable car. Parking is 20 m away from hotel. Parking is a bit narrow but the hotel staff is ready to park for you. View from the room is awesome.

Breakfast is minimal and almost of them are veggie.