The position, the cleanliness and the kindness and helpfulness of the staff was outstanding! The room was decently sized and equipped.

However, I would have expected more in terms of amenities and services. The gym is not up to the standards, the breakfast is not in line with the category of the hotel and, I maybe was not lucky, but it's my 3rd time I stay at this hotel in 3 different years and every time there were renovations and repair work which have a negative impact on my ease and comfort of stay. However, because the staff was really incredibly nice, I may go back again.

Cleaningness, comfort and breakfast buffet. The hotel restaurant was also pretty good.

We were badly advised to take a trip to a floating market which was almost 2h drive from the hotel (even though we were told it was only 1h). It was supposed to be one of the oldest and most authentic around Bangkok. When we got there we realised that it was obviously a tourist trap. We had to pay an extra 3'000 BHT to be taken on a boat through the canals full of turist shops an no sight of the food market. This was our last day in Bangkok just before a 12h hours flight back to Europe. We were disappointed, tired and sick from 4h drive with a terrible driver. This ruined our last day on the city and left a bad memory of the Marriot. I was expecting better and honest suggestions from the staff of such a prestigious hotel.

The hotel environment is comfortable. Room is cozy and the bed is great. Mum and I got good night rest each night. Toilet is ok, water strength is normal. Breakfast spread is great! They even have my favorite masala tea as I least expected that! The free shuttle is helpful to chitlom bts and the bts nearest to the hotel.

As we met with two raining night, the journey from the nearest bts back to the hotel is flooded. as the rain is heavy and we did not call for the shuttle service since there is no shelter to wait anywhere at the bts waiting point. the water is of ankle height and though it was a memorable journey back to the hotel, but it actually also posed inconvenience to the hotel stayers.

huge room

nothing nearby along the street, quite a walk 510 mins to train station. would be good if there are eateries along the street no massage shops

Room, Location and staff

Breakfast - could have more Indian choices

Everything! I got the room at the edge and size was perfect. Appreciate the extra space. Good for families with small kids (but not for staycation, pool is rather not kid friendly) staying. Food was great! Short walk to central world, around 7-10 mins by foot.

The location was ok, convenient, except it was at the end of the road and taxis had a hard time locating the hotel. None of them were familiar with it. Quite difficult to explain cos taxi drivers spoke little english. You have to show on google maps to navigate. Also no service (complimentary) water at the restaurant. Limited water in rooms, but that's the usual.

The breakfast was delicious with variety options. Dinner at the hotel restaurant was fine too. Our room was cosy and comfortable. Hotel made a decorating to my daughter birthday and brought the cake twice which was so kind. The bed was comfy but too small (we took a room with 2 beds). Location and shuttle service was amazing.

The price didn’t include the taxes, be sure that you understand the final price. The deposit was high and if you pay by card - you’ll wait about 30 days to get it back. Air con was too cold, even when I take it off, which make me sick. I asked about high level quite room, but got just second floor and closer to elevator. Which wasn’t quite at all. The music in hall was loud too. There aren’t any kid’s activities (kids room/service) but there is big playgrounds very closer (Harborland). It was expensive. Impossible to get any fresh air from windows, all locked.

The Eggs Benedict for breakfast was well executed and value for money. The breakfast hall was well lit, spacious and comfortable. The front desk was friendly, always smiling and very helpful. A special mention to GiGi. The hotel is well located in a good class neighborhood within east access to the major shopping malls.

The service staff at the breakfast hall who served me wasn’t friendly. The dinner of roast chicken was not good as the chicken was dry like it had been cooked overnight and left in the oven for too long.

Very comfortable, modern and nice rooms with perfect service

The staff in the small Cafe Shop is not attentif, we ordered drinks which never came. Had do go ourself to look what happened.

good location