Amazing staff Great location Really good vibes Great selection of free snacks at reception eg fresh juice, cola, fruits, water, tea, coffee, yoghurt, cereal and much much more. Great style Very comfortable beds and pillows The staff were the best! I really wish we stayed here longer. I've stayed in 6 hotels in Thailand so far, and Dum was the BEST!

The bathroom/toilet often had a sewage smell to it. However, we didn't bring this to the attention of the fantastic hotel staff, as we were only staying one night.

This property was exceptionally clean and has lovely pool that we used often during our stay. Breakfast was some of the best foods we tried in Chiang Mai - their curries for breakfast were sensational! also, the free snack and drinks area was nicely set out and a popular spot. The staff here were very friendly, eager to help and we cannot wait to bring our family next time. The location is so good as very close to daily night food market, while being just outside the old city walls it is an easy 5 minute walk to old town. Scooter hire places are nearby too. I would highly recommend this hotel to others as it is by far the best one we have stayed in while for the price point/value for money as we tour Asia.

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We really loved this hotel. The hotel and service were excellent. All the receptionists were very friendly and very helpful. There were plenty of breakfast to choose both Thai and intercontinental. The best point of this hotel was the unlimited snacks and tea and coffee and water around the reception area. The hotel was still within walking distance to the weekend street walk market and other attractions. If you don't want to walk, you can get a tuk tuk or songthaew (pick up truck) taxi service near by. We definitely will stay in DUM Hotel again in our next visit to Chiangmai.

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environment, good feeling, nice people, convenience place, good accommodation

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Good location not so far from center. but just a few parking area. very good breakfast , and really good free water-coffee-tea and Cola with many kind of snack that 24hr free at lobby. I got room on 5th floor - look good and fresh air from the rooftop garden.

I got room on 5th floor - look good and fresh air from the rooftop garden-after rain, but during raining , the roof making some noise and some water collected in front of the room, and next day - some officer going to do some construction that make some noise.

The guy on the desk was amazing and really went out of his way to make our stay comfortable, an example of this is we asked about SIM cards and he went out of his way to go over to the shop to find out about it. The rooms were clean and serviceable but I didn’t realise we wouldn’t have a balcony but that’s my fault for not checking. Snacks were nice.

A short walk to the square and the traffic is really hard to negotiate. would have appreciated a kettle in the room.

The hotel is really modern and clean, the breakfast buffet was nice - a mix of Thai and continental. The hotel has fridges full of snacks and refreshments that you’re able to take which is a great addition! It’s about a ten minute walk from the old city and near to a great night market!

Although there is a swimming pool; it’s not one that you really use. It’s at the front of the hotel and next to the seating area/breakfast area so doesn’t feel like something you’d want to use.

The hotel's location is very convenient. It is just a little outside of the North gate, 10 minutes walking distance. The staff is helpful, honest, and understanding. The beverage and snacks are always available to grab any time by the lobby.

There's limited parking spot. The room can't keep the noise in or out. So if you wanted to rest early it can be hard since you can hear traffic noise, fireworks or party happens in the neighborhood.

This hotel was the first one we stayed in during our trip to Thailand and turned out to be the best one. The bed was really comfortable, the room was big enough and the breakfast was exceptional (having mango with sticky rice in the morning was top!). It's not in the middle of town, but it's still possible to walk anywhere from here. We would certainly stay here again!

There was some noise coming from outside, but nothing some earplugs couldn't solve!

amazing staff, great hotel facilities and the location was just quiet enough outside the old city walls but close to old city (easy walking distance) and the nightly food market. The Room was lovely, pool and breakfast area was a peaceful view while eating. Snack bar was amazing with free coffees, soda, fruit, crackers etc.

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