Good location, very close to night bazaar. Loads of food options a stones throw away. Ample parking spaces available. Reception and front of hotel staff very friendly. Booked a Club Deluxe room but was upgraded to a Suite room, which was very nice. Bed comfortable, WiFi strong, plenty of hot water available for the bathtub. Breakfast was very nice, plenty of options for all tastes. Price was very good, when compared to the price of equal quality hotels in the area.

The Club lounge receptionist was not nice at all. Very arrogant and condescending. She questioned the fact that I actually had lounge access at all, and it appeared to me she thought my Thai wife of 14 years was someone I had just found in one of the nearby bars! To this end, we decided not to use the lounge at all during our 3-night stay. Not a big deal as it looked a waste of money to me, nothing much provided. Most likely would have been treated better if we were perceived to be 'high class' Thais. Dusit hotel staff (in my experience) always seem to fall over themselves to accommodate 'VIP' locals. Despite the above, would certainly stay again, just would not book a Club room 🤭

staff, food quality and position in the old town were exceptional. situated in walking distance of just about all the historical and tourist sites. food quality and presentation very high. staff were brilliant. polite,helpful to a fault and all with very good language skills.

room furnishings a bit dated and the room was a bit musty(most likely from a lack of use during and post Covid) . that mustiness was gone after one day with the A/c on though. parking very limited if you’re driving. breakfast was tasty although slightly limited options on the buffet.

One of my friend's mum was feeling unwell during our stay and I was very grateful for the midnight shift receptionist's help in getting ambulance and providng assistance for us during the course. A big thank you to him.

Some of the rooms doesn't come with standing shower. It will be even better if the deluxe king room type have standing shower room instead of having shower on top of the bath tub which causes great inconveniences to elderly peoples especially when they are about to step out from the bath tub after the showering. It can be a safety hazard.

Location, clean and tidy hotel, friendly staff, check in - check out are easy and smooth, spacious room, comfortable, 2 TV’s are available, the bed and sofa bed are so comfortable, shower room is nice, no need for a safety deposit, massage is available at the hotel and it’s great and professional.

No bidet next to the toilet seat in the bathroom ( not available ) which makes me feel uncomfortable.

The location was great, staff were very helpful and friendly, the room was great (air-conditioning was noisy, but I turned it off to sleep), the only thing that would have made it better would be more (heavier) weights in the gym, and a. few more leg focussed machines.

In an ideal world the air conditioning would be silent/close to silent, but the room didn't heat up too much with it turned off to sleep.

Great hotel in a good location with very friendly staff! The breakfast and pool were great whilst the rooms had everything you could need! We stayed here for two separate nights and on the second stay we were upgraded to suites which were WOW! Will definitely be returning!

some of the soft furnishings like the carpets in the rooms were a tad dated but that was only aesthetics and didnt interfere with our stay in any way!

The hotel is generous enough to give 4 bottles or water and adequate towels.

The toilet room besides the W.C should have a spray bidet and also the shower room should have S/Steel tray for guests to out their personal toiletries items instead of putting them on the floor. Very inconvenient for elderly people to bend down to pick up their personal shampoo or lotion during showering.

The hotel was awesome big room very clean and the breakfast was great plenty of choice and the staff were amazing and very helpful This is a wonderful hotel and I will definitely be back Will recommend to friends and family for a place to stay in Chiang Mai

one of the best well serviced hotels , it is a must stay at this place . located very well in the area . very close to many attractions and my favourite go to place as always when we are in Chiang Mai . don’t think just book here .

I have nothing bad to say about

All the staffs are so nice and very helpful. The best customer service I've ever received. The location is just across the night bazaar. The room is spacious with beautiful mountain view. The spa is great as well.

The pillows are too soft. And the bedsheath has a hole on it.