Great place. No room service but rooms are clean and very comfortable. Fabulous buffet for breakfast. Staff very helpful

Promoting riding elephants. People don't understand that elephants are abused so.people can ride them. Should be promoting hands off observation places instead

Fantastic breakfast, big buffet with good food. The best buffet we have experienced in Thailand (we've spent 3 weeks in Thailand in different places). In a room, we had a panel next to the beds, which you can use to switch off/on the light or control the AC, which is nice to use before sleep. We ran out of toilet rolls but forgot to ask in the morning, and we asked at the reception in the late evening. Surprisingly Hk brought us, so it was nice and well-appreciated. As well as they provide the trips and

The water in the swimming pool was really cold, and the sun avoided the water haha. Maybe it depends on the time of the year, though. It is how it was built, however, I had a nice time relaxing on the terrace with the pool.

This hotel has a luxurious feel. The room is big and the bed is very comfortable. They provide 4 pillows (2 soft and 2 firm). The bathroom comes with standing shower + bathtub. The location is the best, with daily night market just outside the hotel. Plenty of food options in the evening in the numerous food center around the hotel. The hotel staff are all very polite and professional. They are very helpful and friendly especially the front desk and breakfast dinning staff.

This hotel is almost perfect. Can't find any fault with their service. The only thing I wish they had was a bigger swimming pool but with so many activities around Chiangmai, I doubt anyone has the time to use the pool.

The hotel was absolutely great. The entrance is stunning, the room was big and super comfy. We had a room with views to the lateral street which was amazing, as it was super quiet (it even had a 2nd lobby and anentrance from this side street, so you did not had to go the the main one, and cross all the hotel). The bathroom has a window near the bathtub, so you can watch a movie when you take a relaxing bath (awesome!). The breakfast was very good and had a lot of variety, from pastry (croisants, toast, different varieties of bread), to noodles or rice, vegetables, a lot of fruit and also sandwiches. Absolutely loved it. All around, incredible stay!

Honestly I cannot say anything i didnt like from this hotel

The staff are really helpful in helping us to manage our booking. They manage to get us another room for our kids and near to us despite our own mistake. Also the place is very strategic location, it is near to night market and also centre of the city.

Should have option to accomodate halal food since i believe, muslim people really wanna this option.

Convenient at reasonable price,,staff are friendly and helpful

Shower hot water are intermitent-some time vvv hot and some times cold and moreover the pillow are to high...making me restless sleep and toiletries should be offer from the duration of customer stay there..doesn't me I hv my toiletries...no replenishment of it

The staff at the restaurant, concierge and housekeeping were polite responsive and ever ready to help. Our stay was very pleasant. Special mention is the concierges staff.

The pillows were hard but we requested for softer pillows and housekeeping assisted us by getting us softer pillows immediately. The beds were hard.

The room space was bigger than I expected. The hotel is really close to the night market, and not far from the old city center. The breakfast was good. And the room rate is relatively low compared to others in the same level around the area.

It was too cold when the air conditioner was on. And it can't be adjusted (or, more specifically, we tried to turn the wind down and the temperature up. But it felt the same no matter the level.)

The hotel is in a great location, near the old City and the Sunday Night Market. The breakfast is great and the rooms are nice and spacious. The staff was friendly and courteous. I'd stay here again.

The facilities like pool and gym could have been better. There was also no electrical outlet near the bed, which I found odd.

Good location, awesome breakfast, humble hotel staff, comfortable bed, Travel desk is very helpful in arranging all nearby trips. Lots of restaurants choices nearby. Will definitely visit again

Bathroom fittings are outdated