The location in walking distance of the Maya mall is good. The hotel is clean and generally all is good.

Few times the wifi was not working perfectly and I needed to change to different one (they had many). Also had experience in the shower of the water getting colder in the middle which was not nice.

When I travel I need the following: Quiet and dark room Fully equipped gym Pool On site dining Mayu hits the mark, and the gym is top notch! So many hotels screw this up so apparently someone at Mayu realized how important this is.

Breakfast is not that great for westerners, more set up for asian people. I would skip booking the breakfast included and try it for yourself on a pay per meal basis.

The location is well situated near restaurants and shopping. Travel to and from the airport was about fifteen minutes (but may vary according to arrival/departure times). The staff were very helpful and courteous. Breakfast was good.

There was some occasional airplane noise, but not a serious issue. No real complaints.

Staffs, maids, cleaness, fexible and parking

Smoking area, because everyone needs to walk to entrance. So some guest does not like to smell. Re-location for smoking area. More varity of european food like cheese, bread, pancake etc.

Lovely and spacious, new and up to date with good facilities!

The road outside is busy and noisy and if you’re in one of the front rooms facing the road it can be noisy when trying to get to sleep. I know you can’t move the road or the hotel but perhaps better sound proofing on the front could be an option.

Hotel is very near the shopping mall and a lot of restaurants nearby. The breakfast is very good and may different kind of food. I booked 2 rooms and they provide us the connected one, it's very good.

As the hotel is near the airport, so it's quite noisy at the night time and early morning.

Amazing and simply outstanding! Easy quick walk to Maya yet peaceful setting with beautiful landscaping. The pool & gym top notch...the breakfast buffet different options every morning to please any palate and high quality! Immaculate, extremely professional staff who are so kind and ensure your stay is the very best...huge King bed!

Nothing, all excellent

Walking distance to Maya shopping mall, One Nimman, and Nimman area. Breakfast is also good quality.

My neighbor from upstairs hung their wet clothes and the water dripped down to my balcony. The floor was slippery and exactly I almost fell down. However, the hotel staff was very fast to help.

location was great. It is beside a shopping mall and very accessible to food and restaurant. Can easily get transport to anywhere in Chiang Mai.

I can't think of anything that I dislike. The facility is great, staff is friendly and the room is clean. I particularly enjoy the swimming pool as well.

Breakfast was good. Hotel is clean, Bathroom is nice. And the room layout allows a lot of room for luggages. They even have a drying rack at the balcony of each room, which is really nice! Staff are also very friendly and nice!