The staff were all so friendly and helpful, we truly felt like valued guests. The warmth of their welcoming hospitality makes this a very special place. The location is excellent - easy access to top sites while the neighborhood is a charming destination unto itself. Get a 50 baht bowl of noodles for lunch from the lady across the street. Or restock essentials at the family shop on the corner. This neighborhood has everything you need and it feels authentic. Take a moment to sit and appreciate the beautiful woodcarvings located everywhere you look in the hotel.

Our first room had a funky musty odor so the staff graciously moved us to a room without a smell. However, the shower in that room couldn’t hold a consistent water temperature. It ran hot and then cold and then it was fine and then hot and then cold and then fine, etc. But we were so charmed by all the other aspects of this hotel we didn’t complain.

A true hidden gem with its own tiny wat in the court yard (yes, indeed!). Rooms in the 2nd floor (2 interconected) very big, beds hard the way we like. Spotlessly clean. Pool and pool area very nice and clean, water cold to freshen up. Everything very nice decorated, sitting area near the lift a peacefull zone to relax or read - the best I ever seen in my life! Staff very friendly and quick in response.

Loud rave party somewhere very near EVERY night (we stayed 4 nights) until 4 a.m.!! I had to put music on my earsplugs (which is really not comfortable to sleep with) and still heard the beats, so this was the reason I did not sleep well. Only after 4 I could fall into proper sleep listening birds singing from the garden. What a pitty!

The welcome at the hotel was very good and the staff were friendly and helpful. They arranged a couple of tours for us and this saved us the trouble of doing this ourselves. We used Tuk tuks a lot to get around and the receptionist often hailed them for us. The area was very convenient, inside the old city and within walking distance to local shops and good Thai restaurants. The hotel arranged transport to the airport and this arrived promptly at the arranged time. It certainly merited its 4 star rating.

I can't think of anything.

They staff and management has kept and maintained the hotel on a very high standard. The manager and staff were very friendly and helpful. We got a room upgrade and that shocked us as we seldom get upgrades, I stand corrected, we never get upgrades. Room was very spacious and well appointed. Room and washroom amenities were more than adequate. House keeping was very efficient. Breakfast spread was adequate but could've been better. Hotel pool was a welcoming respite from a day of walking in the old city or sight seeing. Location is awesome .. walking distance to most sights in and around the old city walls. Lots of eateries a stone's throw away. Will stay here if we ever visit Chiang Mai again. Highly Recommended!

Breakfast spread although adequate enough in amount but did not appeal. The offerings were moderate but limited. Bread and egg stations could be tweaked. Opening hours should be readjusted to cater for guests who have early flights and sightseeing tours.

The location was excellent. The room was spacious and bathroom with walk in shower was great. The bed was huge, quite firm, with good quality linens. All the staff were very helpful and the public areas were nicely decorated. The price was v good value.

The breakfast, choice and variety was repetitive and most hot items were cold or tepid at best. The burners underneath the buffet containers were seldom lit and the lids were left open. The staff were very apologetic. The few chairs nr the swimming pool were worn /broken

We LOVED this hotel. Fantastic location for exploring the old town of Chiang Mai. The hotel felt like a little oasis with the pool, and the sound or water in the covered lounge area giving the whole place a very tranquil feel. We also loved the daily offerings to The Bhudda - the incense smelled wonderful. We were able to walk to everything we wanted to see in Chaing Mai and because we ended up staying for about 9 days we felt a little like locals. We would highly recommend the hotel and will definitely return.

The hotel was beautiful, the gardens were so well kept and the koi pond and waterfall made it so tranquil. There were mosquitoes though so just wear bug spray! Breakfast had so many options and the coffee is excellent, definitely try the lattes! The location was perfect too, next to bars, restaurants, laundry, and bike rentals. The rooms were spacious, the bed felt hard at first but actually was quite comfortable for sleeping. Pool was awesome too, not a lot of space to sit around it if it was busy, but we were here in off season so it was perfect. Gym is also great. And the staff were all so welcoming and kind to our little family. We had the best time and were so sad to leave. Would absolutely stay again.

The pillows could be upgraded, one was a bit stiff and the other was a bit lumpy, but I still slept well. Really the only thing that I can think of that I didn’t love.

Clean and spacious with extra public areas decorated for comfort very thoughtfully. The excellent cleaning staff Prompt attention to rooms every morning for cleaning and makeup before 19 am Great front desk with local help provided Great swimming area with a/c gym machine area nearby Breakfast service well done with eating areas inside and out on pool patio. Private street parking with additional courtyard overflow access Good 24 hr security

Did not find them lacking in service or ability , nothing to complain about

This trip was my fourth to Thailand, and this time, I stayed a month, mostly in Chiang Mai. During this month, I stayed at Kodchasri Thani initially for 4 nights, then I returned two separate times, the place was that nice! This is a pet friendly hotel and on my 3 visit I heard whimpering, so I went looking for and found the hotel's dogs in a dingy back cage. Immediately, I asked the staff if I could take them for a walk, and they allowed me to do so (3 times). I am soooo grateful for this. Those dogs, one a husky pup was so sweet and sooooo in need of a walk. We literally ran for a few blocks each time. I STRONGLY encourage visitors to seek out these pups, for by US standards they are neglected and starving for exercise and attention. They are the sweetest! I am petitioning the hotel staff to allow them a bigger space to move and much much more exercise each day. Please help support this hotel and this cause. Everything else about it makes me dream about my next visit.

-***Professional, helpful and welcoming staff -beautiful tranquil property with oasis like surroundings and koi pond within the hotel property which is welcomed after a busy sightseeing day - walking distance to many attractions and night bazaars -clean large hotel room - limited breakfast selection but excellent quality of food and service

- would have liked a more comfortable cushioned chair to sit in the room as limited to one wooden desk chair