We loved how kid friendly the hotel was. I almost wouldn’t call it a hotel but more of a resort. They had a wonderful swimming pool, excellent playground and the breakfast was great. Lots of variety. They also provided snacks, water and fruit in the lobby 24/7. The snacks and drinks in the minibar were included in the price. The kids didn’t want to leave.

We really enjoyed this place, so not too many drawbacks. A few bugs in the sinks when we woke up in the morning. There are 3 floors of rooms and no elevators but they helped carry the luggage.

Everything! The staff was great so friendly and helpful giving you tips to have the best experiences in Chiang Rai. This hotel is fabulous, the swimming pool is large and well situated. There is a kids’ playground and the lobby area is really offering a relaxing space to read or just to enjoy cocktails after a long day of exploring Chiang Rai. - Free water bottles H24 and fresh fruits and snack too for free. - Free bicycles for the customers -The massage salon just in front of the hotel is really great, the lady there is really kind and skilled. She is a professional certified thai massage practitioner. She will fix your body if you have any pain she is really strong :) I really recommend other customers to go and try a real thai massage. Really good prices for a healthy massage.

The hotel was in a great location, really close to the markets, weekend food night market and walking distance to night bazaar. I travelled with my sister and my 3 year old nephew, the staff were fantastic helping us with organise whatever we needed- transfers, dinners, maps, massages, and always being super friendly and entertaining for my nephew waving, providing toys, etc. Also, they had a pool side bar and snack food that was very handy and most hotels I looked into nearby here didn't offer. Breakfast was also super yummy and fresh cooked eggs to order!

The room was nice and large. The bed was wonderfully comfortable. The mini bar was convenient. The pool was so clean. Many have mentioned it’s cold which it is but I found it refreshing. Plenty of lounge chairs to relax in. The breakfast offered a decent selection and the hours of service are good. The complimentary fresh watermelon, snacks and bottles of water in the lobby was nice to have. It was nice to be able to book a driver through the hotel to go see some of the spectacular sites of Chiang Rai. It’s very easy to walk to the main part of town where all the restaurants are yet far enough away to be quiet.

They would do well to have an automated cappuccino/espresso/latte machine in the restaurant as the staff had a hard time keeping up with the orders at breakfast. The wifi is really not great. It kept booting me off. I couldn’t download an e-book. As I have a Thai SIM card it wasn’t a deal breaker but I’m glad I didn’t have to get any work done. Please ask arriving guests if they’d like you to take their bags before taking them. I know it’s meant to be good service but I found it a bit overwhelming as I first arrived.

Visited during rainy season and got a free room upgrade. Great location on a quiet street, close to everything. Room was big, clean with a very conftortable bed. Loved the breakfast. Was there only 2 night so did not have time to try out the pool but looked nice.

One smile gripe would be the safe, which at first locks, but after few hours for example when we came back to room or in the morning, it usually opened with just the first number pressed. At first we tought it being a fluke but happened 4 times in 2 days.

We enjoyed our stay here. First we arrived at 2:30 and we were told our room was not ready so I made a fuss and then they wanted to give me another room on 2nd floor. Well I had booked the ground floor room due to mobility issues therefore I made a fuss again. Finally we got the ground room as I had booked and paid for. Rest of the time stay was uneventful When we checked out they gave us some key chains for the misunderstanding upon check in. Breakfast was ok

staff be honest with customers and not to try to fool them One staff person told us check in was changed at 3pm and we even checked the hotels website and it was 2 pm and we confronted him and had nothing to say

A lovely hotel. We had a separate bedroom and a kitchenette. The interior is lovely and gives that classic Asian feel with all the dark wood. Some quirky things like small opening wooden doors from the bedroom to the bathroom and lovely wooden French style doors to the bathroom. Very clean. The hotel is very close to the old town, the clock towers, markets etc. Staff are friendly. It has a nice pool area and a large pool. Although it has a kitchenette there were not plates, cutlery etc. I always carry some very lightweight basic so for us it was not an issue. We also missed that there was not a bar or restaurant on site. Never the less we absolutely loved our stay at this lovely place.

I loved the gardens, free bicycles, free bottles pf water, complimentary snacks (watermelon and other) at any time to take, and some conplimentary sweetened drinks in our room mini fridge. The gym is open 24/7.

the bathroom is quite small but it is ok, the air conditioner was not as easy to set as others are and does not work very fast.. but works fine enough.. nothing to complain about really..

rooms clean and spacious pool area is good to relax - pool towel provided staff are lovely - helpful to hire the hotel cars and plan your trips in sensible orders good communication in lead up breakfast has pretty good options complimentary water and fruit all day is amazing

‘pool view’ is actually just out your front door on a shared walkway, not the balcony I had in mind limited sun beds around pool which get busy after 3pm eggs can be cold at breakfast

Cannot fault the quality of customer service by the staff at this hotel. They made us feel very welcome and went out of their way to ensure all our needs were met. One of us has a gluten free diet. They made fresh gluten free pancakes each morning, which were delicious. The location is perfect for the night market. The hotel is clean and very nicely decorated. We were unable to use the pool as the water was too cold for us (February 23)

Limited range of drinks for sale in the lounge area.