Attention to detail, polite and friendly staff

Small things - housekeeping forgot to replace handtowels one day (no issue for us) but we were asked about the missing towels upon check out (it was resolved quickly); Spoons were not clean - These are small things which did not detract my satisfaction with the resort

We had pool view room which was very clean & modern. The bathroom was small but did everything it needed to with great water pressure. Burasari is right in the heart of Patong so you won’t need to get a cab anywhere because everything you want to do: Shopping, markets, bars, restaurants, beach, massage, booking tours is literally RIGHT at your fingertips all within walking distance. The buffet breakfast was fantastic with so many options for hot food,egg station, continental, salads, pastries & the list goes on. A very good place to stay with value for your money. Pool tables, swim up bar, ping pong tables as well.

I can’t think of anything.

The rooms were spacious and clean. The bed was super comfortable and massive. The location is great if you want to be within walking distance to Bangla Rd and far enough that there is barely any noise. The staff were always so friendly, attentive and greeted us with a smile regardless of the time, day, or night. The room service is quick, delicious, and reasonably priced. To our delight, the mini bar is entirely complimentary and restocked daily and complimentary pool towels and pool bag is provided. Conveniently, the wall sockets are universal which saved us from the need to use an adaptor to charge our devices. Buffet breakfast is standard with a cook-to-order egg station and reasonable value for money. Overall, Burasari offers excellent amenities for a fraction of the price you would find elsewhere.

have stayed at the burasari a few times. the staff are always warm and kind, the breakfast is always very good. raspberry mojitos at the pool bar are great! the spa is delightful! great location.

quite run down from last stay here. bathrooms needing of an upgrade. other guests were very loud and raucous till wee hours of the morning so was not as quiet and calm as it has been in the past. pool was quite cold - would have been nicer if it had been heated a wee bit.

Great location and charming look and feel to the hotel. Minibar was fully complimentary and restocked every day which was a nice touch. Staff were friendly and helpful too. Our room went out to the pool which was a nice experience. Although the property has been around for sometime, it's generally well maintained - spacious room, comfortable bed, and great AC.

Breakfast was fine, but could have had more variety for western clients. For some weird reason their was an unpleasant sewage odour from time to time... not sure if that was from the hotel or from outside the boundary wall. Finally, if you take the pool access room, just be mindful that sometimes it can get a bit noisy due to other guests sitting near by.

The location, room size and cleanliness of the place. Had a good time overall. Staff was very polite n helpful

The lift is too far, guy at the time of checkin telling us to deposit money which was not mentioned anywhere while booking. Although they forgot about the special request still the location of the hotel and room covered everything.

The bed and pillows were SO comfy! Omg! Our room was hugeeeeeeee. The mini fridge and press were full of niceys for us. Everything was very clean. Location is great, very close to the beach. Breakfast was lovely! We loved the eggs station 😅

The room had a smell when we got there, as if it hasn't been used for some time. It didn't bother us afterwards as we got used to it. We got a great room, with a great bath, huge balcony with the view of... the street 🤣 it was a bit loud. The hotel is a bit run-down... needs an upgrade, a new coat of paint. The food in their restaurant isn't very good and it is extremely expensive. The pool is nice but there aren't many chairs to sit around.

Everything the staff are super humens they just love their job its the best staff i have ever seen in any hotel The mood suite was comfy and big and the A/C was great

The pool is not big like the pictures and there was restoration during my stay so it was a bit messy

The location is awersome. Your own little oasis right in the hustle and bustle of Patong. The staff are amazing and friendly. I had an issue with my room. I felt I was given the wrong room to what I booked. The front desk staff handled my issue with style and grace. They listened to my opinion about my booking. They didn't bother with excuses and reasons, they just went into action and fixed the problem. 10 out 10. All the staff were amazing I might add too

room we booked 3 weeks in Total first 2 weeks we stay in a std room which was fine ok size wise we then took off for a week when we came back we booked a mood suit great room!! only issue were the mood suit is in the hotel the suit we were in was above reception and facing the street the noise was at a level. I spoke to staff the next morning and after a few hours they put us in a honeymood suit nice room only issue with this room was the lace curtain that close off the bathroom from the main room can tell you there is nothing romantic when you know your other half is on the toilet and you both have been sick. Something I feel they should address but over all very nice hotel and the staff above and beyond but they can only work with the rooms they have