Loved how the 3 hotels are connected so there was ample sunbeds and pool space. This particular hotel was very exclusive so perfect for us. When we arrived we had a few issues but Natrada sorted them swiftly and was so friendly , we were put at ease . I even left my earrings and she located them and arranged postage. If it wasn't for her , our stay would not have been this amazing .

Some of the facilities e.g Spa were not available so needed to be booked in advance. However we were recommended somewhere nearby .

Everything are fine except natural beach.

It was not possible to swim in the sea! Inconvenient entrance to the sea and a lot of garbage floated in the water!

This is without doubt a true 5 star hotel and the experience is 10 on a scale of 9. The desk manager, Natandra is big part of the e'sprit de corp experience. Definitely one for the books. One would be hard-pressed to find a property that is so well branded to every detail. From the moment we arrived it was nearly impossible to open a door for ourselves. We stayed 4 nights and wish we would have stayed longer. We never once arrived, regardless of time, where we weren't greeted in the most gracious manner. The room was over-the-top and the turn-down service rivaled all other five star experiences we have ever had. Not use to having 8 to 10 truffles, including two each on our pillows every night, plus fresh fruit plater. Mind, we are professionals and very much in the know. This is without question in the top 5 of the the list "Amazing Places we Love to Review". Comfort was exceptional, service was beyond exceptional. The entire property is awesome. The pool water temperature was perfect, the softness and condition of the water was noticeably the best we ever experienced. Fresh clean towels were waiting for us whenever we departed the stairs of the pool. Room service menu didn't appear to be impressionable at first, but the presentation and flavors would rival many high end restaurant experiences. Room Service... mind you! Even the poolside food was mind-blowing... best Australian Beef Burger EVER. The appointments of the room were attentive to every detail, we loved the carousel entertainment center, the bathroom with the circular jacuzzi tub was most enjoyable, very sensual for couples. And the fragrances of the towels and linens. OMG! The consistency of excellence carried through in every detail.. But beyond the aesthetics, the actual comfort and class was the human experience. Ms. Natandra is so worth her weight in gold. The Best, the best, the best.

Not much!

The whole experience at Royal Wing was fantastic. The staff were all exceptional but special mention to Thibault Sellier the Resident Manager, assistant manager Cheeky (haha), lovely lady at daytime reception, Burlay in housekeeping, Ratchanee the pool girl and Tam in the restaurant. All staff were excellent but these guys went above and beyond. One example. First day mentioned we don't need cappuccino pods in room just Espresso. From then on it was only espresso pods. Requested an iron and board first day. Delivered promptly and left in our room for duration of stay.Little things like this made the stay so personal. The room was magnificent and spotlessly clean. The restaurant in Royal Wing had a great selection of meals and reasonably priced for a resort of this standard. The pool was a beauty and crystal clear. I didn't want to leave and in fact returned three times on this trip. Even if you can't stay longer, try at least 2 nights. You will love it. Pro tip. Ask Thibault for restaurant recommendations outside resort. He nailed two for us. Cafe Des Amis and Glasshouse restaurant in Jomtien. Once again a sincere thank you to all and can't wait to get back. Hopefully in February or March.

Nothing.

Wow! Royal Wing exceeded all expectations. From concierge through to reception to housekeeping to wait staff to pool attendants to management could not fault anyone. Special mentions to Thibault Sellier the Resident Manager to assistant manager, Cheeky, (haha) , daytime receptionist to Burlay in housekeeping to Tam in restaurant and Ratchanee the pool girl. All went above and beyond to make our stay exceptional. So good we came back 3 times on this trip. Royal Wing is the place you want to stay if you are travelling to Pattaya. The resort is beautiful with an incredibly large swimming pool located next to beach. The rooms are basically a 1 bedroom apartment, large and spotlessly clean. Restaurant serves up quality meals at a reasonable price for a resort of this standard. Anyone wanting to be spoilt on a holiday this is the place to stay. If you can't have an extended stay even 2 nights here will blow you away. Bonus tip. Ask Thibault the manager for restaurant recommendations outside the resort. He recommended Cafe Des Amis and Glasshouse restaurant in Jomtien and both were fantastic.

Nothing.

everything

everything

Perfect hotel for vacation in Pattaya. Nice facilities, clean pools, beautiful gym. We had complimentary fruits, water, and chocolate in the room daily, cleaning twice per day. Everything was just perfect.

Just a suggestion to improve the selection of pillows. We love soft bamboo charcoal pillows.

The hotel was lovely - clean, beautiful and access to many facilities

More information about transport options - over and above taxis.

Best of the rest

Everything thing was amazing

Service is good.