close to the beach, plenty of food options nearby.

there was a night receptionist named Aam. very rude and lacks customer service skills. other than him all the staffs were friendly, super nice and helpful. Definitely recommend giving it a go, except you may have to face that rude receptionist.

Good location. Convenience stores, restaurants, laundromat, Smartbus stop all within walking distance. They offered early check-in. The security staff was good at dealing with tour drivers and notifying guests. Housekeeping quality was also good. I also liked the small balcony that was part of the room.

Not many vegetarian options at breakfast. Fruits on offer did not include the exotic thai variety. In general breakfast was mediocre. But it started at 6:30am which was of more importance to me due to scheduled day trips. Beach is about 10 mins walk from hotel. I was expecting it to be closer.

Great central Place

Booking.com

Perfect location right in the heart of Patong, 2 minutes walk from walking street and 5 to the beach. Incredibly comfy bed

Rooms are a bit dated and old, expected better but not too many complaints

Breakfast was absolutely amazing. 5 star rating. Location also very good.

The cleaner on our floor didn't once washed the floor on the level we stayed. Also our rooms was cleaned late afternoon (not really cleaned) . Bed made up half, then the room was cleaned. On day wasn't cleaned at all.

Really good breakfast. Stuff very nice. Everyday cleaning. Pool table available.

Lights in room could be better(stronger) Bathrooms in rooms were in bad condition. Gym without AC. One of the swimming pools out off service.

The hotel is very close to a lot of amenities but at the same time it remains in a quite area where you are not disturbed by the loud music. Staff from reception, restaurant and room cleaning are helpful and friendly.

The hotel needs renovation.

The hotel location is great! It's close to the beach (10 minute walk), many restaurants, shops, the Jungceylon Shopping Mall (5 minute walk) as well as Bangla Road. The hotel is a bit dated, but it offers great value for your money - the rooms are decent size and cleaned daily, the pool is very nice (we've spent a lot of time there) and the breakfast is great (never missed one)! Staff is friendly and helpful if you need something.

We've had a very good experience with Patong Heritage Hotel. As I mentioned it is a bit dated, especially the rooms, but it offers a great value and you won't regret it.

The location perfect.

Booked double bed but they provided me a room with 2 single bed joined together, which was a bit uncomfortable. Complaint it to front desk but there was no any action. Stayed for 5 nights.

The hotel still has it's charm. But the feel is like you have checked in into a fancy hotel in the late 80's or early 90's. Room has all the things you need for a short stay, location is great and the view from the room was very nice.

Room lightening needs some improvement, shower drainage was clogged and I think is time for bed upgrade. Hotel management should consider change to electronic card keys.