The room was really spacious, bed was big and comfortable! Pool access was amazing, as not many rooms are sharing it and it was almost always empty. Cleaning of the room was good, even though it was sometimes at lunch time and we just asked for the water change (they give 2x bottles of water for free per day). Breakfast was not amazing, but good enough - omelettes were the best, and you could get a waffle, toast, soup, fruit and veg, as well as some other more filling foods like noodles and rice. It's enough to start off the day :) Walk to the beach for us was around 15-20 mins, but there is a transfer to Kata and Karon beaches at 9am, 11am, 1pm, 3pm and 5pm, which takes minutes. 7-eleven, mini big C are near, some nice bubble tea shops, massage salons, and restaurants too. Fruit shop almost opposite. The street wasn't as busy which was nice. Hotel staff was very helpful, always smiling. For sure would recommend this hotel, and would happily come back.

Only minor things, like there was one day when cleaners didn't come at all, and the shower room they offer in case you have a late flight and have to check out early. It was a room without an air-con, very hot, and water didn't go down the shower drain almost at all, so ended up flooding the room, so we had to be very careful on the tile floor, I almost fell. So just something to consider in case it isn't fixed.

We stayed in the Palmery Pool Access Suite. They have an alfresco area undercover so we could still sit outside and not be in the direct sunlight. There are 5 suites on each side of the pool. Pool was bigger than expected. Aircon worked really well, rooms are spacious. Beds are firm. Bathrooms are also big and we didn’t have any issues of smelly drains etc. Breakfast - a mixture of Thai style dishes and western options. Bacon, egg station, sausages, baked beans, toast, croissants, pastries, cereals, fresh fruit, waffles, salad, yoghurt, fruit salad + about 8 Thai options per day (pad Thai, curries, rice, stir fries) The gym has quite basic equipment but all in working condition. Approx a 10 minute walk to heart of Kata (money exchange, walking night markets for food, beach) but plenty of other dinner options closer to hotel. Our favourite was ‘Red Chair Restaurant’. There’s a mini mart across the road and a 7-11 about 4 minutes away (opposite direction to town). Massage businesses directly opposite hotel. We preferred Tanya’s - good massages, clean and friendly staff Washing is 50baht/kg (cheapest we have seen) just around the corner about 1 min away. Free shuttle bus to Kata beach or Karon beach at 9am,11am,1pm,3pm,5pm each day Staff have all been really helpful and friendly. Some have better English than others but haven’t had any problems with communication. We attended the Thai Cooking School Phuket (Kata Thai Cooking Class) - HIGHLY recommend. Jim and Sally run a very good business. It’s only approx 1km away (they’ll pick you up for free from hotel)

Staff were amazing ! Very friendly, happy and helpful..Room was very clean as was the pool. Breakfast staff and food was also very good. Room service / bar service was excellent. Location was good and many amenities close by.. mini marts, massage shops and restaurants all with a few minutes walk.

Maintenance workshop directly across from my balcony. Perhaps consider putting up a screen as it didn't feel that private. Didn't bother me to be honest, but thought best to mention it as some people may want more privacy?

Staff- Amazing and relaxing feel from the moment I checked in. Staff go out of their way to make your stay relaxing and enjoyable, and are friendly and professional at all times. location - Great location about a 7 minute walk from the centre of town and Kata beach. Great value for money for how close it is. Great little restaurants close by, including Indian, Thai and Italian and convenience stores. Food - I didn’t eat breakfast at the hotel but it looked great when I walked past. i did get room service twice and was excellent both times. Pool - Plenty of deck chairs, great pool, and only a small amount of rooms sharing it so never too crowded.

Gym treadmills are a little old but it didn’t really matter… just went for a run at the beach instead.

The room was very modern and stylish. I was disappointed that the room was not onto the pool area but facing a garden. Unfortunately there were no pool rooms available when I checked in The menu for room service was great and reasonable priced Breakfast was ok but not exceptional Staff was very helpful and friendly Thanks , Lucia Cronje, AUCKLAND

The Breakfast

Big room with private pool access. Very large and comfortable bed. Breakfast included.

A monotonous breakfast. There is no gym.

Staff were extremely friendly always willing to help. Breakfast was really good, nice selection. We had a swim up pool room which was really nice

We couldn’t get the air con to work in the gym room (but we didn’t ask them to turn it on either so it probably did work)

The pool in our varanda 🫶🏻

The cleaning details and the gym maintenance

The room was huge and super clean. Loved the view of the pool from my room.

The food was really abysmal and bad. I ordered a margarita pizza and it seemed to be microwaved and without any taste.

The hotel was perfectly placed to do exactly what we wanted, a few mins walk in any direction and there was shops like 7/11, places to eat and drink. Walk about 10 mins and we would reach the beach (Tuk-Tuk back for 200bht). Within 20 mins walk so much more but Tuk-Tuks are cheap so everything is within easy reach. The staff and locals were all so nice and friendly, we will return!

If you don't like to try new foods and styles of foods you will be disappointed in the food variety as there is very little western type food, but your supposed to be on holiday to try new things so roll up your sleeve's and tuck in :)