We stayed for 6 nights and it was wonderful. Everything from the moment we drove in to the moment we drove out. We arrived late at night and were greeted with warm friendly smiles by the porter and reception staff. Our room was bigger than expected and much nicer than the pictures on their website. We had a terrace with a sea veiw overlooking the private sandy beach. I had never stayed in an all inclusive resort before so it took me a day or 2 to grasp the concept of not having to pay for anything but I can honestly say it was great not having to think about bringing your wallet every time you left your room. As it’s all inclusive the breakfast lunch and dinner is a buffet but it’s truly next level. The variety of options was vast and they also changed it up everyday with different dishes and it was delicious. they also had the 24hr lobby bar/lounge which had a dessert cabinet to die for. You will definitely not go hungry😀 there are bars everywhere you turn from the beach bar, pool bar, lobby bar, Sunset Bar, Arena bar as well as the VIP Bars. All of the above is great but the best thing about the hotel for us was the staff. they made you feel so welcome and a bit special and these are the things that stay in your memory.

I can’t say there was anything that bothered me

The food was really good, the view was breathtaking!

They don’t welcome you right, when we were doing check-in the staff didn’t even give us time to explain anything (example: breakfast time, restaurants available etc) Secondly, the wifi is terrible feels like you are in country side that is abandoned. Lastly, when we checked in the room was not too clean, and when they come everyday to clean they don’t change the towels and I had to complain every time!! (Which is something I should not do when I’m in a 5 stars hotel 😄)

Fantastic views and amenities. The food was excellent and the vibe was very relaxing.

There was a language barrier and because of that we were somewhat neglected slightly. For example, no information was given to us about the hours for food, how to book a restaurant and what events are on.

Staff without any exception they were very polite and friendly. Bed. Beach. Sea. Cleanliness. Room & view. Vale. Parking. Bars. Security.

Wifi limitation, and it kept disconnecting. No variety of food. Tv. There was nothing to eat at the lobby's bar only drinks. Gym needs maintenance and more machines.

The location was good and the beach

I didn’t get the room I booked and it showed in the pictures I had to pay extra for the better room and it was expensive then the booking.com no upgrades nothing since it was their fault they show u the pictures are not real.

The location, the view, the room (i had the deluxe and grand deluxe suite) it was incredible. The hotel is new, well designed the pool area, the beach area are perfect. Many places to have a soft drinks cold water all day long thanks to the hard workers there. My family enjoyed every single day. There a little supermarket 10min walking from te hotel for anything you might be missing (baby stuffs etc..) For 9 days i had no issues and my family loved every single moment spent there. Perfect place for couples and family to rest and or party. A special thanks to Nour at the front desk who was going extra miles before i arrived and during my stay. I will make this trip an annual one now! Thanks Mirada

Nothing really.

Almost everything was good other than time management.

Only Norana I didn't like because the following. - Bad time Management - I arrived at the hotel at 12:00 my check in was supposed to be at 14:00. So I waited for two hours, then I asked norana to give me the keys for the room she told me the room is not ready yet, just wait 10-15 Mins maximum and it will deserve the wait. I waited until 14:45 and the room wasn't ready, I had no other option than calling the manager, the manager told me to wait another 50 Mins or we could get you a double bed room and join them together right now. I had no other choice just to accept. -Many times I ask norana to get me taxi and she ignores me.

The hotel is new, fresh and very well serviced. The grounds and manicured, the rooms are great - most of them facing the sea. Due to end of the season some services like animation and some restaurants were off but we totally enjoyed our stay. The beach and sunny pier are perfect and beautiful. Big thanks to the staff! Great job! We would be back with great pleasure🙂

the location is very nice

the buffert and the food really needs to be reviewed, I find that the price-quality ratio is not at all we pay for all inclusive but it is honestly not worth the price food without any taste not at all refined the breakfast pastries inedible for a 5 star it is regrettable

Mirada was beautiful, the staff were friendly and prompt, and the place was spotless. There were plenty of food and beverage options as part of an all inclusive package and the night entertainment was nice.

We were disappointed the kids club wasn't run in the same hours advertised and on our last day they said it was closed. After complaining they opened for a few hours. This affected our expectations of our holiday as part of our five week holiday this was the hotel we picked with kids club. The lady who works in the club was nice and friendly but the management of it or service offered needs to be accurate.