This is what I call unforgettable holiday and best service! Kemal, you are true world class professional and the level of your customer love and service is amazing! The food in your hotel cafe is super fresh, delicious and good priced. Breakfasts are so good, very assorted for any taste and made with love. Rooms are stylish, cosy and spacious. Everything is made for a fantastic holiday and to recharge your mind and body. Definitely coming back again! thank you Asel, Erbol and Amalia

Very beautiful cave like experience with luxury touches in the room. The terraces were amazing and provided really special views. The balloons went directly over our heads which was spectacular!

I didn’t like the clothing requirements no shorts no hanging dresses, etc. I don’t walk around in a bikini just shorts and T-shirt’s normally and I wouldn’t have booked if I knew it had these policies (that are not written in the booking.com policies for the venue). It made me feel really uncomfortable as I hadn’t packed for Muslim dressing style. Also I think because the terrace is so amazing a lovely coffee service early in the morning on the terrace would be really nice.

First of all, beautiful property, just steps away from the centre of Goreme. The room was beautiful and spacious and the spa bathroom and jacuzzi were amazing. But what made my stay extraordinarily special was the service provided and hospitality of the staff. All the staff were extremely friendly and courteous. Kemal sir, the manager went out of his way to make my stay special. The Turkish breakfast (provided in the room because of Ramadan) was lavish and oh, so delicious! Kemal sir was very kind and communicative from the very beginning and made me feel at home. (I couldn't meet you on the day I checked out, sir, but just wanted to let you know that, yaay, I DID finally go on the balloon ride...the 3rd time's a charm, right?!) I totally recommend this lovely hotel for a magical stay when you visit Cappadocia!

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located in Gorome, just below the castle giving you exceptional scenic views. Each room is a carved out cave making the sense of stay even more overwhelming. “Kemal,” working at reception took care of all of our needs giving attention to the smallest of our needs, from airport pick up, to tailoring our tours everyday. The hotel chef “Oraal,” made an exquisite breakfast, making sure we had every catered for including the kids. The whole experience was surreal and we will book again at the same hotel.

we loved the property There was nothing to dislike.

The hotel has kind and attentive staff. Our room (Sultan) was very comfortable and clean. Thanks to Kemal for being so helpful with enquiries about taxis etc during our stay. Breakfast on the terrace was very good, with great views, lovely dishes and superb service from wonderful Orhan who always found what we wanted.

The hotel is very beautiful, clean, and has the perfect view of the hotel air balloons! The staff were very friendly and welcoming. Onhaw, the concierge, was also very welcoming and helpful in serving our needs. The comfortable hotel rooms, ballon views, delicious continental breakfast, and the surrounding breathtaking scenery makes this hotel a must visit for anyone visiting Cappadocia!

Breakfast was very good, The view in the morning from the terrace was outstanding. The staff were very helpful and cooperative especially when our luggage was delayed by the airlines. Also helped us with the booking of air baloons and horse riding.

Wifi could be better. A little uphill difficulty while walking especially with younger children. Its expected as it is a cave hotel

Wonderful hotel very beautifully decorated with a great view on the hot air balloons spot from the terrace (you have to wake up before sunrise to see them taking flight). Very comfortable family bedroom with the AC, a good wifi connexion and a hammam in the bathroom ! Delicious and very complete breakfast, and the staff was very nice too. + No alcohol. We loved our stay there and strongly recommend !

they guys who works in the reception are very helpful and kind. always smiling and ready to help!

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Staff and hotel manager went out of their way to serve us in the best possible way, to ensure our comfort as well as booking all of our activities

It would have been appreciated if our room had a seperate door to the rest room (obviously not withstanding that it is a cave hotel)