the hotel theme and style is amazing very clean- the staff are very sweet especially “Marih” who has arranged for us to have a great room when we saw there was no connected rooms at the check in. The food in the breakfast was good and the location is convenient. There was also a very sweet employee in the night shift who was very kind to our kids and kept getting them small gifts! :) Room service was very quick.

the tram sound was loud and there was construction noise from the buildings near us. I wouldn’t recommend the place for kids because it is right at the main road and the tram and cars are speeding. There is no drop off and pick up space because of it and not enough staff to help at entrance. Also, one time the ac didn’t work very well and then they instantly fixed it.

Very clean and comfortable stay :) The location is great - walkable distance to galata tower area and the karakoy waterfront! Lots of nice restaurants nearby and the restaurant on the rooftop was really nice! Its only a short drive to the mosques, topkapi Palace, dolmabahce Palace etc. And we walked across the bridge to see the markets which again was very close! The perfect location! Some reviews say the room is small but I'm not sure how much space people are expecting in a 2 person double room.. space suited us just fine, didnt feel cramped at all! Lots of wardrobe space and a lovely bathroom! Mini fridge was well stocked and they bought some yummy chocolate souffles up to my room late at night haha

They need a full length mirror in the rooms, but otherwise no complaints! I think it would be great if they properly opened up the rooftop as a proper restaurant in the evening as thr food was great and its a really nice vibe.

It was very good experience in this hotel. Clean, comfortable, delicious breakfast and friendly stuff. Location of the hotel is really convenient for both taxis and walking. Thanks Adam for his help with our taxi to the airport. I like this hotel!

It was a little noisy from the tram and tram tracks. But if I compare with another hotel the noise was not strong.

I stayed on 4th floor and when the tram or train passes the hotel was shaking, very loud noise sound. there is no sound proof. this was the only bad thing.

the sound proof, noises from the train

- the penthouse suite - the location - the staff - the pick up and drop offs from the hotels to restaurants and cruises

- more breakfast options - later bar opening times - later hotel restaurant opening times

the staff are very comfortable and helpful.

you will be listening for the horn and the missing the window insulation.

Awesome little hotel! Very well appointed, even had a lovely familiar smell about the place. Staff were very helpful, especially the Bus Boy & Bar Manager who organised a breakfast bag for us each when we had an extra early departure time for a day tour we did. Room was lovely & clean & quite spacious. The bed was very comfortable & the shower clean with great water pressure. We will be staying here again when we come back to Istanbul in the future. Can’t speak to the location though as we were only there for 2 nights & did not get the chance to explore the city. There is a pharmacy, bottle shop & restaurants close by though.

Nothing.

it’s location and comfort

cleaning needs to be improved. Ling mirror to be added in the the room

Reception manager was very professional and helpful . I reserved two rooms at non refundable rate. Due to last minute changes one room had to be canceled. Refund was done quickly on the spot. Two thumbs up. Very clean rooms and hotel. Very good price to value ratio. Location is good right near old bridge.

A noisy while cleaning may be due to unsuffitient sound insulation.

Great location. Nice bed. Silent room.

Some things are broken in the room. Like the clock on the bedside table that don’t charge phone. Or the cap on the coffee maker that falls inside the water container. Breakfast doesn’t worth the money that they ask for it. If you will stay there, don’t forget to hang “do not disturb” sign before go to bed, because staff will start break into your room at 7:30 😅 overall, it’s a good choice for Istanbul, but don’t think that you will get 5 stars service if you pay money. it’s Istanbul. They will take your money and will be glad that they lied the tourist without doing anything. Say hi to all taxi drivers in that city.