Let me just say, even though this is a boutique hotel, the level of quality and service rivaled my stays at Ritz, Kimpton and Conrad. Absolutely exceeded my expectations. Staff are extremely professional, truly western level of hospitality training, we always felt very taken care of at every moment. Burak in particular went above and beyond and really saved the day for us twice with his recommendations, what a great guy. If you're a couple - the beds are very comfortable and large, do not squeak or rock, all facilities look brand new, bathrooms are amazing and gels are high quality, *** the sound insulation is supreme ***, we never heard anyone else, even though the hotel was packed and there was a young couple next door. Compared to sultanahmet, where 2 hotels we stayed at advertised their rooms as "sound insulated", but we could hear the plumbing and people arguing next door... The rooftop restaurants were some of the best we had tried in the city (and we made sure to try a new $$$ resto every day of our visit). There are 3 decamondos; the one nearest the tower has the restaurant with the best view; you MUST get the turkish breakfast here, incredible quality fresh ingredients, incredible variety, it really made our mornings. Absolutely far superior to ALL the crappy 2nd rate breakfasts at all of the hotels in Sultanahmet/Fatih, just a completely different level. Absolutely stellar stay.

They forgot to restock complimentary water the first day during cleaning... the staff immediately brought 3 bottles to make up for forgetting one... just speaks to the level of care here.

The staff was extremely welcoming, and the "Welcome drink" on the roof at the night was charming. The room was very comfortable. A good location to walk to the new Galaport area, visit the Mumhane Caddesi street full of cozy restaurants and climb to Galata Tower. We have only the best memories from the stay!

There are a few things that you have to be ready for, and then your stay will be enjoyable: 1) Hotel now have two buildings, both are perfect and same close to each other, so just don't worry if they will suggest you live "in another building" 2) The hotel locates over Golden Horn Bay from the main attractions of the old town, so you have to walk over the bridge to them. There are special walking paths over the bridge with restaurants and picturesque views, especially in the evening, so it will not be too uncomfortable. And I think that the quiet area where the hotel is situaded is better for the night than the crowdy streets of the center of the old town. 3) The last meters from the bridge to the hotel are a steep climb, but your cozy room is worth it :)

the hotel design is exceptional, it looks nice on the outside and so stylish inside. the room was spacious and nicely furnished. view from the window was on the empty building, kind of sad, but there’s nothing to be done about it. the breakfast was plenty, although bear in mind to arrive earlier than 10am, because the cheeses were “tired” and the fruit was scarce at that time. we loved the crooked streets full of shops and cafes, and the magnificent Galata tower was just around the corner. terrace restaurant overooks the Bosphorous.

it’s not about the property, but about the location: bear in mind that there are many stairs and height difference in the neighborhood, so if you have difficulty walking this might not be your best choice.

the staff are helpful, lovely and polite cleanliness was 10/10 location of the hotel is perfect - lots of places are in walking distance of the hotel and you have easy access to public transport cannot wait to be back soon!

breakfast at the hotel’s restaurant is overpriced for what you get

loved the room big as in the pictures, lovely personnel night shift Can and Fuath 🙏 many Thanks the rooftoop guys from the restaurant, enjoyed every dinner there 🍷 loved the music 🫶and the view😯 many Thanks the lovely girls from coffee Shop🍰

No complains whatsoever

The hotel was responsive and the front desk provided information without being overbearing, the room design was functional and beautiful and made great use of the space - further the rooms were extremely quiet and had blackout curtains. The restaurant at the top of the House building is fabulous. Finally, the location was perfect for exploring Istanbul by foot/tram.

If I had to give any critiques - maybe an option for a smaller breakfast, a gym would have been useful, and the airport transfer quote was too high (2-3x higher than anywhere else) although their other suggestions were reasonably priced.

One of the nicest hotels we've stayed in Istanbul. The entire layout and design of rooms/ reception area and dining are fabulous. Quite hard to have access from the main road, it is very bumpy. Whatever they're calling 'parking' is tiny and not in standards. When we asked for our keys we were handed all keys they had, we weren't even asked to provide an id, room number etc. Shocking!!! But overall, staff were very polite and tried to help at their best.

We were advised to leave the keys at the hotel's desk and ask for them every time we needed to use our car. This experience was appalling - Probably the only person that is not speaking English at all was left at the desk. I tried to explain we needed our keys, she first understood we need access into the hotel and later to be given hotel access keys. She finally understood we were asking for CAR keys and she has handed us 3 different keys - ours (a BMW), another BMW and a Range Rover's keys. This was shocking - I mean without even asking our name and checking the booking and which one was our car. Which made me think anyone from the street could have come and just be handed any key, so they could have left with any car they wanted. This is a matter managers should look into!

My favourite hotel in Istanbul. JUST LIKE IT PICTURES!; which is hard to say about most things here. Stylish, modern, organized and SUPER CLEAN. Has a beautiful rooftop with view, I love the staff uniform, every staff were helpful & pleasant. As is a boutique hotel feels nice coming down to same staffs everyday asking for your needs. Both managers at both buildings, Haleh & Ece spoke FLUENT ENGLISH, which has been rare to find in Turkey. I would stay there again and do highly recommend it. Location wise: you be walking distance of Metro; which can take you to most areas. Gálata area is beautiful, lots of cute cafes & restaurant and boutiques. You can easily walk up to İstiklal & taksım from the hotel. Sultanahmet (old town) is only two metro stops away. Great place to start your trip, specially if it’s your first time in Istanbul, you be in great hand, directed & supported to do all you want to do in the city. Anywhere from 5-10 nights should be enough to do most stuff around areas I mentioned.

There wasn’t really anything I didn’t like. Liked; the coziness, style, modernness, classy staff, and cleanness, beautiful shower and great selection of lights in rooms.

The staff were so welcoming, kind and considerate especially Bedirhan and Korhan (hope I've got that right!) - something I really appreciated as it was my first holiday with my three year old son who was so excited and happy every time we entered the hotel! I particularly enjoyed breakfast and the food - so fresh, tasty and well presented! A really enjoyable stay, so much so that I recommended the hotel to my sisters who ended up coming to stay there for their last few nights in Istanbul! I also have to add that the location of the hotel was fantastic - easy walking distance to all the cool, unique places/areas surrounding Galata Tower and not far from the must-see tourist attractions!

The room was missing tissues in general (but this is something that I noticed was lacking in other hotels so not just isolated to this hotel). Also, I would've preferred if the room cleaning was a bit more consistent - rather than asking for it a few times. Other than that, I was really happy with my overall stay.

the team was amazing! the best location in Istanbul ! the most beautiful and design hotel I saw. in the jew area!!! thank you for everything!!! next time we will come only to the Hotel DeCamondo Galata!!!! ❤️🙏🏻

we love everything!