The friendliness of the staff especially Mr. Yiğit who I’d like to thank for all his incredible assist and help on several occasions, all the receptionists were amazing, technical support, I don’t forget Dilan who was always moving to make sure that everything is going smoothly with us, Şanlı was incredibly supportive and more people I don’t remember all names. The shuttle to Taksim is so good. The breakfast was amazing and the restaurant staff so nice. Cher hotel always will be a good option for our future visits to Istanbul.

I think The shuttle should do more daily moves to Taksim.

The location is good, well connected, and in 15min walking distance of Taksim. Rooms are clean and spacious. You get free coffee/tee and water in the room which is nice :) Some of the rooms in the hotel are close to a disco, so the noise might be a problem, but this is only true for some of the rooms in the building, so unless you are unlucky there are no worries. The staff are nice and helpful, especially Dilan and Selman who helped us a lot in our stay there, so thank you again Dilan and Selman. The pool is small but nice and clean. The prices in the bar are also acceptable for a hotel. As others have also mentioned in their reviews, the breakfast is not bad, but it is not something special either. The WiFi was very good, I never had an issue with it during my one week of stay. They have a free shuttle to Taksim as well which goes to Taksim 4 or 5 times a day (not on Sundays), this is very useful especially if you have some stuff to carry and do not want to walk. Due to the proximity of the hotel to a Visa application center, you will meet many people who stay at the hotel for the purpose of handling their Visa cases.

As mentioned, the breakfast could be improved. It was not easy to close the window in our room, so twice we had to call the reception to send someone to fix it. I know of at least another room with the same issue. Maybe it is time to service the windows in all the rooms.

Located very close to the City Center, we managed to walk from the hotel all the way to the City Center. Good breakfast layout in the morning. Room was very clean with a great view of the city. The hotel reception also booked our early morning taxi ride to the Airport (since we were departing very early in the morning and didn't want to rely on Uber). Definitely would want to stay in the same hotel if we make a return visit to Istanbul

Check-in process was a little tedious and time taking. We reached the hotel a little before 2 pm (which is the check-in time), but it was almost 3 pm before we could get to our rooms.

Nice place to stay, this was my 2nd time to stay there and i will do it again. i got little sick while i was at the place and thanks To the Front desk manager Mohammed Ali who helped me to feel comfortable while i was sick and he went up and beyond to make sure i was safe and healthey

its a five star hotel i would advise to make the stuff around smile more often to the guests, i understand there is a language barrier but a smile will take care of that

Dilan from guest relations was very kind and helpful. She is a real example of an excellent customer service champion. The hotel location is great, the shuttle service to Taksim made it even more accessible to attractions and public transportation. Thank you CJER Team.

The breakfast exceeded all my expectations! Great selection of food and many varieties of cheese!! It is also pleasant to note that the old center is not far even on foot (Taksim Sq. etc.)

The hotel does not accept a deposit by card, only cash, which is not very convenient

Mrs.Dillier is responsible for customer relations and very kind and friendly. she is helpful and did. professional service. I want to say special thanks to the Hotel Driver MR.Zeki

My room was in last level I had to used always just stairs and SPA was not really good

Ms.Dilan and reception are very helpful and kind Clean Good location

We really enjoyed our stay at Cher & do recommend. The location isn’t in the middle of tourist destinations like Taksim or Fatih which was good for us as those locations are very crowded, which is what made the hotel an amazing location & atmosphere for us, but is close & Taksim you can walk and or easily travelled to via taxi. Beds where comfy & buffet breakfast was great, dry cleaning available simple & easy to organise & the spa on level 2 was amazing offering massages & Haman & hair dresser who both where always welcoming & accomodating for the appointments. We loved the hotel & are happy with our choice of accommodation, felt safe & welcoming.

Room Service whilst it was a full menu, there was limitations on what was available.

The staff are fantastic, very welcoming and friendly especially the bellboys selman and mehmut. They are always smiling and helpful. The manager Dilan was very helpful and professional as well. Every thing else in the hotel was perfect including the room, location, spa and services. The room was very quiet as well Again i can’t thank Selman and mahmut enough. The made mu trip very easy

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