Brand new hotel with great staff, very helpful and very welcoming appreciate the complimentary breakfast. with the option to serve it in the rrom. I liked that the hotel is not in the main street ( which makes it quite at night unlike other big chains hotel in the main road) well connected location. the lobby are is small but elegant.

No view from balcony although the balcony is nicely done. breakfast area very simple and can be improved

All the staff were very helpful and professional. I can note Mr. Musta fa, Mr. Serkan, and Mr. Selguk always showed a positive attitude. The staff is the strongest point this hotel has. The location is also great many near by places are accessible by walking and a quick access to the Osmanbey Metro station.

The Hotel street is a bit difficult to reach easily by car. The beds aren't comfy enough and my room was a bit smaller than expected.

Welcome minibar basket with compliments! Brand new hotel. The staff was very polite, helpful, and friendly. The location (Sisli area) is perfect if you want to avoid the crowded Taxim sq. Furthermore, they were very helpful when we asked for a late checkout with an additional cost.

Since the hotel is new, they will need some improvements in the WiFi. Furthermore, I think the breakfast area will need some extensions, in the future, since looks a bit small.

The location is one of the best, you can walk almost to every attraction in Istanbul, including taksim, Aya Sophia, the grand market, Cevahir mall and others, the hotel itself is clean, quiet and very friendly staff naming Sadik, Mustafa, Sclçuk and all staff working in the reception office.

Nothing wrong actually 😊

It's a very lovely hotel, location very nice, easy transportation, very nice, kind and lovely staff Rooms are very clean and quiet. Beds too comfort Breakfast very nice Everything perfect, I feel I was in my home Special thanks to Mr UFUK and DENIZ Will come back again to this hotel I recommend this hotel to my friends 😁

The hotel rooms are modern and comfortable, the bathroom is fully equipped, and the general cleanliness is excellent . The breakfast is delicious, the staff is very helpful, especially Brother Mustafa ، Serke and Selavk thank you guys. I will definitely repeat the experience. 🌟👍🏼

Everything is great

It’s a cozy hotel, the hotel staff is trying their best to make us happy and special thanks to Zuhal Ozen , Gokhan Guver , the manager Selcuk Egri and all the staffs . I will come back to book this hotel

none

At first the location for sure amazing centrally located, quiet neighborhood with easy access to most places those I wanted to be around mainly the shopping area and restaurants. Second thing was certainly the team from the first person who meets and greets you till the managers who makes sure your in best situation, I would not say only friendly team but most important thing they were professional and up to expected standard for the hotel. the staff are attentive to details and always making sure that you are comfortable enough. Simply they can set an example for similar roles in the industry. I was mainly dealing with 2 Mustafas: Coskun (Butter Service Manager) and Ufolc (Reception Manager) very exceptional and most important they speak English well.

Personally I didn’t notice anything I can say I didn’t like or bothered me.

Convenient experience, good value for money. We enjoyed our stay mainly due to the staff attentiveness. Frontdesk staff were professional and approachable with genuine interest to assist. They assisted us with our random questions such as closest notary location. They were not overwhelming with their welcome. We extended our stay another day and were happy to stay in the same hotel. They followed up timely when we required housekeeping - we had to ask because we could not find a switch/card for DND or housekeeping although we noticed a sign outside the door, it was broken. Location is perfect, walking distance to everything in Nisantasi which is our favourite neighbourhood in Istanbul. Although there is limited parking, we were accomodated everyday with a parking spot right in front of the hotel. Lobby area as well as the overall hotel interior/exterior are quite pretty. Room air conditioning was very good, hi tech and easy to use.

I would have liked the hotel assistance with what they called an 'unfortunate incident' by the hotel when we experienced an attempted pickpocketing by couple of juveniles (6 teenagers) one afternoon which got slightly physical. They were apologetic about it. These side streets are dangerous for pickpocketing, and there is no lighting in the evening, it is pretty dark. We also observed another lady facing an attempt of getting mugged on the same street another day. It would be helpful for the staff to either warn their guests, consider extra lighting toward the street, or in general keep an eye out, not necessarily interfere but at least show support or shout to scare instead of smoking on the corner. There could have been a pillow option - lower/softer.

Staff were very friendly, kind and accommodating, and helped with our specific requests and questions. When we arrived housekeeping shared welcome dessert and a selection of drinks which was a very nice touch. The deluxe room was spacious and comfortable to stay in. The bed and mattress were very comfortable. The location of the hotel is good. Some reviews mention that the hotel is on a side street but we felt safe as it is out of the way of traffic and is a quiet road. The lobby is clean and there is a nice outdoor seating area that is shaded. I would definitely stay again!

The rooms were very clean and housekeeping did a great job everyday cleaning the room but there was some dust under the bed. There were only a few hangers in the wardrobe but when we asked for more they were quickly provided. It is worth noting that the outdoor hotel entrance has some small stairs, so it might be harder for those with reduced mobility. This was not a problem for us.