The location was good and the rooms were clean

Some hotel staff especially the night shift were not so helpful. I asked them about the public bus to sapancha but they got me an expensive taxi way more than what I can get by any taxi driver but when I insist on the bus the refused to help and directed me to “google”. However just across the street there is a small grocery store and they were so much help.

It was as expected, comfortable stay

The staff is very helpful, especially Mr. Mustafa, Mrs. Nihal and Miss Hilal, the location of the hotel is calm and close to everything

The lighting system in the corridors needs improvement

Breakfast was sufficient. Staff were helpful and caring. Restaurant was clean and quiet. Everything was good, the food was delicious and fresh.

The only thing that could be better would be more frequent cleaning of the floor carpet in the room. It can be cleaned with a foam wash, it wasn't too dirty, it just could have been better. Other than that everything was perfect. Congratulations, we were extremely pleased with your hotel, which I came to with a bit of prejudice. We will come again.

Ahmet bellboy had excellent 5 star service and the Indonesian room service guys were great.

They are in service business and mostly clients and guests are foreigners. Just a suggestion if the staff can speak lil bit more English then the life will get easier for everyone. Thanks

Everything was as advertised. I was there for 2 days, and my stay was pretty comfortable. It felt like the hotel was under a renovation no long time ago. It was clean and everything worked. There you’ll find a kettle. The staff was polite and attentive.

Just don’t take breakfasts. l wasn’t able to eat them at all.

The hotel is well located, the upper rooms are spacious and I think that all the rooms are soundproof so you can have a good rest. Special thanks to Mr.Mustafa, the night receptionist, he is very kind and helped me a lot through my stay. A 10 for Mr. Mustafa!!

I think that the breakfast buffet should include more things to choose.

Amazing view from the last floor room. Great location - a 5-10 mins walking distance from metro station, 15-20 mins to a good size Shopping center/mall Cevahir. Friendly staff. Parking available upon request.

Breakfast could be better.

The staff is very friendly, helpful, and flexible. The environment is quiet, so you can have a good rest.

There is some distance from the metro station (M11), it's okay but not super convenient.

The staff in there is amazing, soo kind and helpful.

Location is really good, it is heart of istanbul.U can easily go to anywhere by using public transportation.