1) Valet parking 10 ; 2) Reception - 10 - veryyyy professional , helpful, friendly3) …. Breakfast 7 - evrything în a hurry , a trolly full of dirty plates and All was permanently sliding and ruttling ( inacceptable in a 4 stars hotel ) - I order turkish cofee - 5 EUR !!! Okkkk but for this Price the ambiance it S important …. Surprise !! 1 waiter told us that we have to leave in 5 min because it S cleaning time ( 10-30 ) altough there were other clienta ar the tables !!!! Restaurant MANAGER 5 - Bad Bad Bad

Breakfast Atmosphere - POORLY MANAGED

Hey! I would absolutely recommend the hotel to anyone traveling to Istanbul for whatever reason 1. The overall cleanliness and beauty of the hotel, interiors, the view etc. 2. The politeness and friendliness of the staff. Helped us with everything: choice of room, taxi, attractions etc 3. Breakfast is tasty, a lot of veggies 4. The hammam and massage are just wonderful. Enjoyed every second 5. The hotel is within a walking distance from Istiklal 6. The wifi is strong enough to work from both room and lobby

The hotel is amazing and beautiful. The hotel is very well furnished and everything looks very new. The hotel has a beautiful hammam that should be visited. The breakfast was average. Needs more options as the options were very limited. However, the view from the breakfast area is beautiful !! The staff are really kind everyone in the reception were so kind and amazing even the staff at the restaurant and the bell boys. I would recommend this hotel 100% for people who are visiting istanbul and have cars or drivers. But if you want to depend on taxis don't stay at this hotel as most of the taxis refuse/cancel your ride. The hotel helped us a lot with our trip after the checkout and provided us a luxury car trip to our next destination for free because we couldn't find a taxi and it was amazing.

The location does not seem very comfortable to walk in at night as there are rarely people in the streets around and the way to everything is all uphill. The metro station is really close but its uphill making it a tiring trip all the way up and down.

Reception guys Hasan and Kadir were very helpful and attentive. The room was kept immaculately clean. Location quiet and ( when you learn how) easy to get to. Amazing view of Halich Bay if your room is on the 5th floor

Breakfasts are not bad but food is " soulless". In my opinion, restaurant is not the best part of the hotel. They also need to clean or change armchairs upholstery in the lobby

The view of the Golden Horn from our rooms was stunning, as was the view from the restaurant. The rooms were beautiful, comfortable, and clean. The staff were extremely helpful - in fact, my father left his tablet in the room and the staff had it shipped to him. The location is close to Istiklal Street and Galata Tower which was great.

We would have loved to visit their ancient Turkish Bath but it's quite expensive and they don't give discounts to hotel guests. In addition, the restaurant doesn't serve alcohol - we would have loved to have a glass of wine at the restaurant while the sun sets over the Golden Horn, but we understand different customs.

Staff is really nice and helpful. We forgot our tablet in the room. They were very good at communicating, packaging and sending it to our address. We requested "no show" document for some friends. They were nice to provide it.

Hamam is too expensive, even for the people who spend dollars or euros. we had to go to the public hamam. No alcohol in the restaurant and it closes at 10pm and breakfast is just okay, it is not at all at the level of "great Turkish breakfast"

Very delicious food, there were different dishes every morning, an exceptional sea view, a very peaceful and nice location. The rooms at Nova Plaza Pera are a sanctuary of comfort and luxury, each thoughtfully designed to maximize the awe-inspiring vistas of the sea. Whether you're lounging on your private balcony or cozied up in your bed, the panoramic views never fail to inspire a sense of wonder and serenity.

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Reception stuff are very helpful and friendly, house keeping as well .

Breakfast stuff are not welcoming or warm, they don’t even smile to the customers or say good morning

Very nice hotel with very nice and kind staff. They gave us all the information about the city and even the last day Baris(very kind and smiley)helped us out with the luggage and with something that we wanted..Very near to the metro station and with free parking outside the hotel..

The smell of our bathroom..

The serene ambiance of the Bosporus, coupled with the exceptional courtesy and professionalism exhibited by the staff, contributed to a highly favorable experience.