Everyone was so helpful and knowledgeable about what to do in Istanbul. Selim and Mehmet were awesome!!! I got sick and they took really good care of. The rooms are comfortable and clean. Good value andcentrallylocatedto anything you want to do. .

The property is located on a quiet street but in the middle of Sultanahmet and very near all attractions and amenities. Our stop in Istanbul was unexpected and we had arrangements to make for our onward journey, Selim at reception was extremely helpful to us

The location was very central. The tram station was a 10-minute walk away. The Blue Mosque area was also a 10-minute walk. The hotel was comfortable and like a home away from home. The staff were extremely friendly and they felt like family whilst we were there. Salim, the manager was super friendly and very helpful. He took so much time every morning to explain the history of where we were going to for the day and how to get there. He even greeted us outside as we left the hotel on our last day. Taarik who was there most of the nights was very respectful and helpful if we needed anything. Zainub, the lady who cooked the meals was sweet and kind. We got emotional greeting her when we left. Raano and all the other cleaners were helpful,kind and friendly too. There was a Turkish man who was helpful too and always greeted with a smile when he saw us. Will miss the staff at The Reina.

Nothing

The host was kind, warm and a wonderful man and so were the staff. I can not praise them enough and they made our stay a memorable one. Istanbul is an amazing place and I would recommend everyone to visit. The most difficult decision we made was to go back home, all of my family wanted to stay and we have decided as a family that we will return. Thank you for making our stay so welcoming.

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What we liked the most were hosts that were very helpful and kind as well as location that is literally 3 minute walk from Blue Mosque. We also had a problem in our room with toillete but hosts solved the problem in a mater od minutes, which is a big plus. All in all, good value for money if you are on a budget trip.

The WIFI in night time was kind of slow (probably due to many users).

Perfect location in old city - 3-4 minute walk from Blue Mosque. The staff was very helpful and friendly. The room was clean with fantastic views of Sea. The housekeeper cleaned the room every day. Rooftop terrace has nice views. Breakfast was very good. If we come back again, we will definitely stay here again.

The place is very close to the center. The staff was very helpful. Breakfast food was good. Bed was comfortable.

Room was quite small for 4 people. We could hear the prayer at 4:30 am and wake up. There was rust inside the WC. The bed sheets were quite old and a bit damaged. Alao they changed our room with abother one that was in another buildingLack of drinks variety for breakfast.

Location was close to everything. Selina and staff were extremely friendly, helpful and professional. The furniture especially mattresses were old but you get what you pay for so it was expected.

Mattress bases for 2 beds were smaller than the mattress so it was not stable

Very nice place, everything you need is around, it's clean and comfortable, staff is great and very helpful. There's a terrace on the roof with very beautiful view! Selim was very kind and gentle, he does his best for the guests :)

I stayed here last year and this year as well the stay as last time was pleasant but they need to improve room services