Quiet and nice. Was a very relaxing stay in this Chinese hotel.

Staff is good. Mr. Vipul is good help

Every thing is good

very quite , staff are good and fertility is more clean

very clean

Staff service was good Staff are happy and polite security is good

Odd smell in the corridor

We really appreciated the food in the dinner menu.

a bit noisy due to ongoing wedding parties.

The staff and location was good.

The room was very small for the price and there was outside noise. There was a water shortage.

The location is ok. The hotel is near Lugogo mall, plus it's a safe and secure area.

I booked the hotel for two nights, but the price seemed excessive given the average service quality. I had considered extending my stay for a third night, but I decided to explore other options. The staff appeared disinterested and unprofessional, and the breakfast options were overly spicy, with no tea bags, coffee, or hot water available when I went down. Additionally, the cashier counter only opens at 10 a.m., which is inconvenient for guests wanting to pay and check out early, especially for a 24/7 establishment. My room window faced the kitchen, resulting in disruptive noise from banging cooking pots and the staff chatting early in the morning, which affected my sleep. Overall, I didn’t feel the service justified the high rates charged

The room was spacious and the staff were friendly

On check out they struggled to get the Eftpos machine to work. I offered to pay cash in shillings but changed my mind when the conversion rate they wanted was about 20% above normal. No coffee at breakfast Nothing normal for westerners breakfast but they made a French omelette but no bread or toast and no spreads just strange bakery things. I suggest breakfast at the coffee place 5 minutes walk. You have to pay there but it’s worth while compared to the free breakfast

Location is perfect, high end neighborhood in Kololo and clean room

Facility is old, needs renovation. Everything is old, dining facility is old and tired, poor quality linen and furniture used. Furniture in the room is old, worn out leather chairs, bathroom needs renovation. Generally hotel needs thorough renovation.

The location is relatively good. Not much in walking distance, but you can get to many places in 5-10 minutes drive. The restaurant is good and staff there are good. We were given breakfast to the room a few times although they have no such obligation, which was nice. AC works well.

After a few days the facilities were jammed, they fixed it once, and it was jammed again after a single use. They called the plumber and we went for a few hours. When we got back at noon the facilities were jammed again after a single use, they said they will call the plumber. We waited for 5 hours, no plumber arrived. We asked to change the room, they changed it to a smaller one as it was the only one available. On top of that they never came to clean the room, change towels or bring paper unless we specifically asked them to. The breakfast is not your normal continental breakfast, but that is expected. The reception is often not occupied if you walk there, you can call from the room though, and as they hear the ring they come.