The room was very clean and looked as if it was renovated not to long ago. We were surprised how quiet it was even though there is quiet some traffic in front of the hotel. Being so close to the "Interstate 10" was great because we were able to get to our destinations fairly quickly (for example Santa Monica 10 mins, Venice 15 mins, Getty Center 20 mins). A lot of comments/ reviews talk about the poor breakfast... However our expectations were exceeded. For American standards the breakfast buffet has a lot to offer: there are bagels, toasts, cereal, fruits (apples & bananas), juices, coffee, tea, boiled eggs, pancakes and yogurts. Parking is free. There are three parking lots. We never had any trouble finding a spot. Great value. Would go back there next year! PS: For European travellers on a budget, we can recommend Ralphs grocery store in the area. They have a great selection (good bread) and good prices. In addition, we were initially worried about parking around Santa Monica and Venice Beach. The prices vary depending were you park. However there is always enough space.

We arrived early for our stay but the front desk kindly let us store our bags (note there is limited space for this so it's not guaranteed). Ray on the front desk was very welcoming and helped us with directions and things to see in the area as it was our first time visiting. Easy 5 min drive to downtown Santa Monica or the Pier. it was also an easy drive to the airport from here which was handy. Rooms were a good size, much more modern than they looked from the outside which was a nice surprise. Continental breakfast was very good and the hotel was clean and tidy

I emailed ahead to request an early check in and was told this should be possible, but on the day we arrived it was not possible. But in the end it was fine as we were allowed to store our bags and there is an off road car park so we felt fine to leave our luggage and car

Liked the location.near to plenty of eateries ,Santa Monica Pier and close to the freeways to attractions and airport...rooms were clean..beds made up and clean towels everyday. american pancakes and continental breakfast was great ....also washing and drying facilities and plenty of parking...

The vending machine was really overpriced...but there was a supermarket just next door

Good location for Santa Monica, Venice Beach and LA. we really enjoyed our stay, breakfast is good if not excellent. the staff friendly and helpful. We had room 418 on the upper floor and it was quiet and roomy, with a reasonable kitchen. There is a laundry downstairs you need it. Ask for a room away from the road to avoid unnecessary noise.

The parking is not close to this room and there is no elevator, so if you have luggage ask for a downstairs room.

The room was a good size and updated. The bathroom and kitchenette were nice too. They also had a gate to get to the building which was nice to have. Breakfast had a lot of options considering it was continental.

The one parking lot was very difficult to get out of. Some of the pillows were uncomfortable but there were enough that this wasn’t an issue. The walls were very thin and it was easy to hear everything outside, even though it’s a quiet street.

Best Western keeps an effective management system, everything was top standard. Taking into effect that the hotels close to my event hotel in Santa Monica demanded between 300 and 2.000 US dollars a night, the price/night including taxes (there is a 46 dollar city tax for LA/California) was excellent and affordable for the simple/normal business Traveller. People at reception nice, bright and helpful. Would go back there next year.

Nothing.

The housekeeping staff was exceptional. Very professional and courteous. Asked for a few extra bath towels... and they bring me 6 fresh warm towels. And with a smile on his face. Compliments to the housekeeping staff. This customer appreciates you.

The front desk personalities need some work. They appear to work in a silo and dont recognize current guests standing, waiting patiently to ask a question.... Word of advice; acknowledge the guest, tell them you are helping someone, and I'll be right with you as soon as I can. Appreciate your patience, customer. Thank you.

spotlessly clean , fantastic continental breakfast , great location on Pico Boulevard between LA and Santa Monica Beach , public transport on your doorstep , rooms very big , comfortable with everything you need and cleaned every day - free coffee all day - laundrette fantastic - $ 6 a wash

one small thing was I thought they could have made more use of their beautiful courtyard area

Location was excellent. In a quiet neighborhood. Walking distance to shops and food. On Big Blue Bus line which can take you to the beaches for $1.25. Free parking and bfast. Staff was kind and accommodating. This hotel had a funky vibe that I liked. Courtyard was used by families each day and it made my stay more enjoyable seeing them enjoying themselves. Definitely recommend!! I will stay here again.

Wish all buildings had the courtyard. I can't think of anything else. I had zero issues.

The hotel was really nice and the staff was superb. It had a spacious room that was clean and comfortable with a nice included breakfast.

The location is a bit far from the beach and the pier, so if you are mostly looking to enjoy that part of Santa Monica then it is a bit tricky. However we still loved our time and would certainly stay there again