A very warm personal welcome by James and his team from the reception, in all questions very helpful during my whole stay. Big room with enough space around the bed, kitchen corner including a big fridge, etc., a washing machine and a big balcony. Good indian (and with parts of an international) breakfast with really fresh orange and melon juice - many thanks to Robin and his team! Have the feeling that all staffs have had even more (since my last visit in August) a smile and a positive attitude when working - thanks again for making my stay again a really good one. Hotel is located in a green area with several shops and restaurant around and a metro station close by. Comfortable beds, silent rooms (even when located to the street side) WiFi is free, gym in good condition with great view from the 6th floor,...

some furnishings are coming a bit into age but still functioning,

It's really difficult what I liked most in the Hotel. Pleasant personality staff with awesome hospitality. I'm afraid that I shud not forget any name of the staff members who really supported me like own family... Names are: First of all Manager who. Upgraded me and understand my problem on the day one when I checked in.... Thank you Gentle man Rio, Suraj, Liban, Sanoj, Technician from Bangladesh forget his name ( who change my apartment bulb) Manzoor, Khushnuma, Asan, Aditya, James, Kamal, Husmaan security , All the security who opened the door at the entrance, All cleaning staff who worked in the off of Suraj, newly appointed girl from Delhi. ( all are really excellent staff members) ... Director Ramesh ji too.. Who really tried for me to extend hotel dates. I'm telling that my words are short for Chelsea Hotel apartment staff and Management Good Management always give good training to their people and actually it's their culture and grateful ness that they trained every day their staff for customers satisfaction... I'm giving this Hotel 10/10 no. Cut off.. 😊 Also giving my blessings to them for their further career... And also. Pray Almighty to increase Hotel business like anything Surely I will visit again Gratitude and grateful Regards Dr Shelly Bhutani

Nothing for dislike in the Hotel.. Thank you

The room was clean, bed sheets were clean, the room is like an apartment, you have a washer, a small cooker, fridge, glasses, knifes, spoons, etc... The wifi was good and the room was very wide. we also had a balcony. AC working well. and we even got a free pass for breakfast (thanks James) we also were upgraded to deluxe twin bed room for free.

The fridge was not stable and was making noises. The location is good, but it is somehow far from downtown. So walking a bit for the Bus or train would be best. the location is not touristic, its more residential yet close to Ibn Battuta mall, which is the best mall to visit

based on the value/ cost ratio this is a very competitive hotel. Given the availability of kitchenette in the room and gym with proximity to Metri and major shopping mall this is a very good venue.

the room can be cleaner and less smelly. some other occupants are very loud. The rooms need a carpet of some sort just to give a warmer feeling. The ironing board and iron quality need to improve. The TV channel and connect is not good.

The location is near to many supermarkets and the room size is quite big. It has all required equipment because it's a hotel apartment.

Only some miscommunication when we're checked-in, with the front officer, but it's sorted out so it's OK. Looks like the language barrier, don't know also in detail. And the restaurant, it's serving mostly Indian style food for breakfast, not much option if you prefer international breakfast style food.

The staff was very friendly and helpful, all so wonderful to give us the best experience possible. Duty Manager James was very pleasing, considerate and very approachable in addressing our minor concerns.

The furniture and interior design was quite hard to adjust to like the old curtains and a missing chair with an old microwave but overall great experience

- the staff was very nice and helpful; - the room was clean and with everything needed: kettle, fridge etc.; - breakfast was various and delicious and the restaurant host Oli was especially hospitable. On the third day of our stay he remembered what coffee we prefer and by the time we arrived with plates to a table, coffee had been there ready :) - the metro station is within walking distance

- the way from metro station isn’t easy and straight because of lack of crosswalks - the air conditioning system is rather old and can’t change temperature fast so it was cold at first days of our arrival

Overall great experience! All the staff are wonderful. Special mention for front desk staff Rio and sales coordinator Shehzy! Very convenient location, close to all amenities. Metro station is nearby and lots of restaurants around with food variety.

Staff were very helpful, clean facilities, breakfast was very good- different options available everyday. Did not struggle as a vegetarian. Washing machine was great help in the room.

A littlr far from places, however, metro was about 10mins walk and bus stop was about a 2-3mins walks. Having metro closeby was good, would not rely on buses. The bathrooms were clean but the hotel can spend some money on refurbishing the bath tubs. The kitchen had old items- fridge, hob were old so maybe new ones would be better.

The rooms have a small fully fitted kitchen area where meals can be prepared, laundry done etc Very local supermarkets are stocked with whatever you need and are reasonably priced. Gardens Metro station in just 400 metres away, which can be used to travel to any part of Dubai and it is very cheap

Nothing