Great location and rooms were lovely. Greta idea not to have a TV in the room.

The checkin was poor. Nobody there. I had to try and find somebody. The person that checked us in was very poor in communicating anything to us. I had to give my email and telephone number and card details at checkin, which I did not want to do as no adequate reason was given to me as why they were needed, other than the computer needed them. Cost of drinks in the exclusive executive lounge was very expensive and this put me off having a drink there.

This place is fantastic. It's been modernised just enough to be comfortable-usb sockets, heaters, new bathrooms etc. However it's still got a vast majority of original features. It's like stepping back in time. The grounds are absolutely fantastic to explore. The village is lovely. Absolutely perfect night away if you enjoy something a little different.

The only thing I would comment on negatively was the breakfast-there was no butter for the toast, not much of a variety of food and it was £30 for two people which we were not notified of prior to checking out.

We loved the historic features of the castle. The staff we encountered all were nice and accommodating. Dinner was good and it was served in the castle dining area making it even better.

We didn’t realize until we got there that the room we reserved had it’s bathroom across the hall. After looking at the description I realized I didn’t read down far enough. They supplied us with robes which helped but was still really weird. I guess for historic reasons there are a few rooms that are like that.

Large rooms, comfortable beds. We stayed in the cottage which is pet friendly.

The reception area is not always manned and it’s locked so you need to stand in the rain waiting. The breakfasts are expensive, poorly cooked and (despite choosing in advance for an allocated time) take a long time to arrive. The staff are also unfriendly.

The room was brilliant, great size, huge bed and definitely felt very important staying there. The games room was a nice added touch and breakfast was lovely, made even better by eating in such a grand dining room.

Breakfast was supposed to be included in the price but we were charged for it. I’m not sure if only continental was included but they do come and ask you at your table if you want a full English, so it should maybe be communicated that you have to pay extra for this.

A Bucket list choice to stay in a castle. We had a large room with an amazing bathroom. Elsewhere there were massive rooms, corridors and staircases decorated as you'd expect in a castle. We enjoyed a Continental breakfast in the Dining room. Lots of history. Set on a hill above the pristine town of Appleby there is plenty to see with walks locally and in the surrounding countryside.

When we asked if we could go on a tour we were told it would cost £12.50 each...we declined.

Having to park down the bottom of the lane. Thought parking would be right outside the castle.

Chance to stay in such a historic and beautiful place.

Adjoining door meant could hear the folk next door very clearly especially having sex although they did try to be quiet 😄.

Comfortable and clean room, had a great night’s sleep. The chef offered to cook us vegan meals and gave us a choice, which was a really nice touch. The castle has a lovely atmosphere and it was great to be able to stay in such a place. We payed for the tour and Kenneth was a very interesting guide.

We had issues with double charging - I showed them my banking app at check-in to show booking dot com had already taken the money from my account and they assured they wouldn’t charge again, but they did. They then didn’t respond to my email and had to chase up by phone.

The hotelnkeeps alive the story of lady Anne Clifford and history embodies everything in the hotel. The hotel is being restored to its former glory and all of the interior furnishings are authentic antiques. We stayed in the Clifford room and the bed was incredibly comfy and the roll top bath was superb! Everything was clean and well presented. The grounds had incredible walks with clear trails that is highly recommended. The museum on site really highlights the deep history of the castle and its owners. The owner has done an amazing job of restoring and keeping the rich history of the hotel alive.

There was nothing not to like about the hotel. This is a rich historical experience unlike any other.