To be honest I didn't end up.satying the night, I got collared to going cardiff for the night instead, but when I returned in the morning to drop off the key they was outstanding! Very polite an great chat! Not.sure if your allowed to have just a dri k in there without staying but they was so welcoming they allowed me to have 1.. or 2 :) then talked me into have a Sunday lunch! I'm a single guy an eating out like that on my own is very anxious an well.put of my comfort, but.... thank the gods the beautiful lady behind the bar talked me into it because its the best dam 3 course I've had in awhile!! Stunning hospitality an il be venturing again soon!!

Nothing

Great location for pheonix forge. An older property with good fixings such as USB plug sockets, and presentable; really clean and pretty comfortable. TV with a good selection of channels. Good strong shower. You need to order breakfast the night before and I don't think there's that many people working there as it took a long time for brekky to arrive. Front of house staff were lovely and very helpful. Lots of pubs nearby and a great steakhouse, though the town is a little dilapidated.

It was all fine, but if we really had to ask for improvements they might want to upgrade to aircon (though not vital) and breakfast could've been a bit more prompt. Parking is limited but there is a car park next door.

Couldn't fault the hotel itself. The staff were amazing. The hotel was clean and comfortable, and the breakfast was delicious 🙂👍

Unfortunately we stayed on a Saturday night, and only managed to sleep about 4 hours due to the endless drunk people making a horrendous noise passing the hotel. A particular male was at least a couple of hours harrassing everyone trying to fight and punched a sign outside, between shouting and screaming at anyone that went past. It was a real shame because the hotel is amazing. I do think the town has a number of rough locals that spoil it.

Lounge area of hotel downstairs very appealing, welcoming and comfortable. Staff very friendly and competent. Room was fine, bed comfortable.

Shower was fine in the evening but very difficult to control temperature in the morning, continual adjustment needed. I think most muesli eaters would prefer the unsweetened Alpen - if it has to be Alpen! Would have preferred not to have paid for cooked breakfast I never have.

The room was very comfortable. Staff were great. Breakfast was good - husband ordered full English (sausage, bacon, hash brown, poached eggs) it tasted nice but looked very bland on the plate, I requested fruit and yogurt which weren't on the menu but they were very happy to provide.

The bathroom was 'tired', needed a lick of paint and generally sprucing up (no lid on the toilet). Breakfast - attention to presentation?

Staff very helpful food excellent, nothing to much trouble , and the nice young man carried are bags to the room for us, the evening meal was of a good price, lovely setting and relaxed in the dining room, the Duck was the best I have ever had with the bread and butter pudding to finish, we were both very pleased with the evening meal and breakfast, as I am hard to please Would recommend to anyone.

Lovely clean hotel staff were amazing and so polite rooms were abit small and shower was extra small not much bathroom space but the bed made up for it sooo comfy and soft . Hair dryer and kettle in the room wich was handy. Couldnt fault this hotel on how clean and tidy it was

Bathroom was far to small and shower wasn't the best. Breakfast was a complete let down it wasnt horrible just very small and basic 1 sausage 1 bacon 2 tomatoes and scrambled egg is what a full English is there good quality but very very small especially after a night out drinking

It was a fantastic stay, the hotel staff could not do enough for us, nothing was too much trouble first class treatment, the food was wonderful we ate quite a few times and the breakfasts were really good and many choices. I would definitely recommend this Hotel Thank you for making our stay so good

It was perfect for us

Welcoming staff, relaxed vibes throughout, excellent cooking, very comfortable bed. Everything had been carefully thought about in the layout and facilities in the rooms and the pretty lounge areas.

Perhaps more choice for those who didn't want a cooked breakfast. Otherwise, near perfection!

Wonderful staff and perfectly located for exploring on foot. Made to feel very welcome and as if they'd do anything to make our stay comfortable.

Room on the small side and basic but everything you needed for a 1 night stay. Would definitely stay again. Breakfast had to be pre-ordered which we're just not used to but not really a problem.