Polite staff, was frustrated when I got to hotel and was told my room wasn’t ready to be checked into so I had to wait a further 1.5 hours till I could check in. To say sorry I was offered a free upgrade from check in staff but then was never given an upgrade having waited nearly 2 hours at this point. Disappointed and not very professional having booked for a 12-1 arrival. Did not check in till 2.45. Won’t be back until the mess up is justified.

Polite staff, was frustrated when I got to hotel and was told my room wasn’t ready to be checked into so I had to wait a further 1.5 hours till I could check in. To say sorry I was offered a free upgrade from check in staff but then was never given an upgrade having waited nearly 2 hours at this point. Disappointed and not very professional having booked for a 12-1 arrival. Did not check in till 2.45. Won’t be back until the mess up is justified

I loved the sea view and terraced area. I loved the lights at night. The room was very cozy. The room temperature was perfect with air conditioning and heating. Very modern decor. Location was in the perfect spot. It was clean. The onside restaurant dinner was lovely Staff are friendly and helpful

I didn't like the stairs leading out to the private terrace I felt they could do with hand rails. I didn't like only having one pillow I didn't sleep well. It only had a shower I thought rooms had baths. I didn't like the breakfast included in the price the food wasn't great bacon was burnt, bread needed more butter, breakfast was small and didn't fill us up, sausages too overcooked and plain I must admit I expected better for a breakfast that would have been 9 pounds for a paying customer.

I said our recommendations were not met due to close proximity but Ellie was great and tried her best but was not possible so I have no problem! The hotel rooms were great- couldn’t fault them! Thankyou to Ellie she had to put up with a million questions from me 😂

The food both for dinner and breakfast wasn’t great! No one was happy apart from the little one who had coco pops! Also no fault of the hotels but the most expensive room is closest to Tom peppers and we had music and shouting till about 3am! Luckily our children couldn’t hear that in their room! Can’t fault the hotel it was unfortunately the surroundings!

Really enjoyed our stay here it was really relaxing and the room was brilliant. The room was clean and had a hot tub in that really added to the relaxation the bed was very comfortable and had little things like a good selection of drinks. The location is right on the seafront and we had a balcony which we relaxed on in the evening. The beach is a 2 minute walk away their were robes to relax in and the bathroom was modern and stylish by far the best hotel we have stayed in.

Wifi signal is abit hit and miss but that isn't the end of the world

Brilliant staff !! Always friendly, very helpful and informative. A very professional team, I’ve stayed all over the country and this hotel has been one of my most pleasurable stays😁😁😁👍🏻👍🏻 Really big TV, which was easy to use. Lovely comfortable bed and a fabulous restaurant for English breakfast. Best if all though is the lunch and evening dinner service in the hotels restaurant which is the best Greek Authentic food I’ve had for a long time!!! 👍🏻👍🏻👍🏻😁😁😁

I liked everything!!!

Great size room, super king size bed very comfortable. Jacuzzi in the room is something unusual but a wonderful surprise. A lovely balcony with a view of the pier and the sea. Shower was excellent.

The following aren’t dislikes more suggestions to improve the room. Wet room is great however very slippery, nothing to hold onto and no anti slippery surface. Lovely balcony, needs a wind breaker in case of windy days. Furniture on the balcony needs some comfortable pillows

Everything was very clean, nice, great location and great food at the restaurant.

One staff member serving us breakfast on the last day, was not friendly at all. She didn't say morning and made us feel like we are a bother to be served for breakfast. We called another server over and she was so friendly, polite and gave us butter for our toast (the previous server didn't bother to give us butter), my daughter had her toast without butter.

Well located hotel on the sea front. Obviously old building but well decorated and modern feel. Staff were brilliant as was the food

We had a comfortable room but it was a little smelly when we first got there - not great on the hottest day of the year. This smell disaapeared when shower was run for 5 mins but not a great 1st impression. Jason and the team were very responsive to the feedback - taking a negative to a positive!

Check in was easy, a lift to all floors and thought the room was not the biggest, there was a lovely balcony with sea views. Breakfast was very nice as well. Good A/C in the room

Shower need some attention as the main large shower head doesn't have an even flow. The steps out of the room onto the balcony were rather steep!

Lovely friendly hotel with comfortable rooms. Lovely breakfast.

*Just for information. Bath needs a shower mat for shower over Bath. Extremely slippy and dangerous, 1 of us fell in Bath. We got one from reception after incident. Also the steps to go down to balcony are woodern and painted with gloss paint very dangerous with socks on only. Could be an accident in waiting. Needs a soap dish on side of sinks.