Every bit of our stay was excellent. I booked 2 rooms & a table for dinner for 4. Great food & service

I put everything against my table booking tab. At the end of the evening (not closing time, or last to retire to bed as there were other customers around) approx. 11pm, I was approached & asked if I’d pay my bill? Of course I’m going to pay it! I felt intimidated as there were 2 staff, quite in unison standing together waiting for me to pay my bill. Obviously I paid & retired to my room. I would have given 5/5 for staff if it hadn’t been for this, judge a book by its cover philosophy, or it’s time to finish the evening.

All the food was beautifully presented, perfectly cooked and served very quickly. The staff were all lovely and helpful. The room was boiling when I arrived, but the radiators were easily controlled to make it more comfortable. The bedroom was a fantastic size. Iron and Ironing board already in the wardrobe, no need to request them from Reception.

The bedroom furniture and bathroom are a little dated. The toilet flush was not very effective, and the shower head was a bit weak. The wardrobe was disappointing. I had several full-length garments to hang, and although the wardrobe was nice and tall from the outside, it had a very low hanging rail and was therefore of little use to me. There was very limited electric light, which made putting makeup on at the dressing table in the early morning very tricky indeed. There was no full-length mirror in the room

English breakfast lovely, continental good although had to ask for side plates, milk, cups, coffee. However ALL staff really friendly and helpful. Fabulous electric heater that warmed our room up quickly. Quirky hotel. Omg! Trying to walk down the corridor after being in the bar makes you think you are drunk!! Haha the corridor on the first floor is not level at all, just adds to the character of the inn.

Very noisy as we were above the dining room, a party on the evening, then in the morning could hear the customers downstairs eating breakfast.

The staff are really lovely, polite and helpful. I had issues with booking.com which made two bookings, was less than helpful and eventually cancelling both. Staff, particularly at the head office, managed to rebook my original booking without any further payment or stress. Great customer service. In future i will be booking direct.

Not so much didn’t like but could be considered, the building is old so the floors creaked…..a lot. The smallest movement made heaps of noise and whilst the weather is warm the room was quite hot with only a small window to help cool the room which unfortunately, i had to close at night due to the bugs attraction to light.

Location was lovely and quiet, the food was superb and the room was comfortable and quiet and the staff were very friendly and accommodating, we were running late getting to the hotel and they advised on what to do if we do arrive late. I would say the hotel was very good overall.

Our bathroom had cobwebs around the lights and there was some black mould on the silicon finishes around the joints, the latter was something that my father also had in his room so appears to be an issue across the building. Not a deal breaker for me personally but I think this could do with looking at in the future.

This was my 8th stay at the property and each time the staff always make you feel welcome and go out of their way to ensure the stay is as great as possible - I ate at hotel each night (new menu) and everything was excellent - I would order for a specific time and my meal was always ready - Reception and bar staff really friendly and even allocated the room I requested.

The shower was a little weak on power but I had previously stayed in the room so was already aware.

Great hotel and very good value. Hotel room was huge with a walk in wardrobe and very comfy bed. We went to a wedding nearby and this venue was the perfect location.

The staff were inattentive at breakfast, I asked for 2 coffees that never appeared, and our breakfast order wasn't taken - we waited 10 minutes and then decided to leave and get coffees and breakfast on the way home as we got fed up of waiting.

The white Hart Hotel was excellent. Gorgeous old coaching inn, beautifully decorated. Very historic features well preserved. Breakfast delicious lots to choose from and very hearty. Staff very professional and friendly. Very reasonably priced too.The town is great with many historic old buildings and gorgeous countryside. We loved it so much we have booked again in June.

Nothing

A charming building dating back to the 15th century , well preserved . We were recieved a warm welcome to this well preserved historical venue. Our room was appropriately furnished complete with ensuite bathroom and toilet .Parking on site was free. The restaurant was large and airy, spoilt only on this occasion by some noisy less disciplined youngsters , but it's hard to criticise a venue by the shortcomings of modern parentage . Breakfast the following morning was very good (and no noisy patrons ). We would be pleased to return .

We had an enormous room in a quirky building full of character. The continental breakfast was very good, and value for money (we paid £7 each, £5 for children) compared to other places. The staff were welcoming and friendly, and the hotel was ideally situated for us as we were attending a wedding at Houchins venue which was only a mile and a half away. The village of Coggeshall is very interesting too.

We booked a table at the restaurant part of the hotel - the menu was very appealing but it took over an hour to get our meals served as the kitchen was short-staffed (even though we were the only diners there at the time) and when we tried to order desserts the kitchen had closed. The staff were very apologetic however.