We stayed in rooms 5 & 6 … the annexes. Rooms very warm, comfortable and well equipped. Location is just to the south of Gatwick so only 10 minutes in a taxi and having secure parking included in the price is wonderful. Only £15 taxi ride to the north terminal (which includes a £5 airport drop off fee imposed by the airport)

Only gripe was there were literally no staff. Only person we saw was the night security guard. Everything was self check-in and no breakfast available as no staff to serve! Having said that security guard was very pleasant & helpful and breakfast we just made do with some shop bought croissants and coffee.

Very spacious and comfortable room and bathroom, and the included breakfast was very acceptable with fruit, cereal, cheese, ham, toast and preserves. Free bottles of water in the room. helpful staff. Parking is good value, we walked to the airport but then found that a certain airport parking bus ran from a location about 300m up the road to the left which was very useful for our return trip.

Nothing -of course the hotel is noisy with air traffic, but that is why you stay there to be near the airport!

We arrived at the hotel very late (10pm) and were let in quickly and quietly. Our room was unexpectedly spacious and there were two extra beds made up for us. We all slept like rocks. The continental breakfast was lovely and we had the breakfast room to ourselves. It was a nice way to wake up and start our very long journey home.

Communcation could be better. On Booking.com it says that check in is from 3 pm until 10 pm. Because it's a boutique hotel, I thought we might not be able to check in, as we hit traffic on our route and our ETA was a little after 10, which caused undue stress. I called and unfortunately no one answered. I also sent the hotel a message, online, but no one responded. I googled the hotel and saw the check in window was from 3 pm until 4 am, which provided some relief, but was still unsure.

Super friendly and helpful staff. In particular, Karolina, went out of her way to help me, e.g., to figure various things out like where to buy what or how to efficiently get around, or even let me use the microwave.

The main drawback is not something that the hotel could cheaply or easily address. The hotel is far from the nearest bus stop, and the road to get there is extremely narrow. Way too dangerous to walk by (no sidewalk/pavement) with luggage. Thus a taxi is mandatory, and they overcharge as soon as you have luggage and/or go to/from the airport. From the hotel perspective, their only course of action in my opinion would be to offer a shuttle service. But then again, that wouldn't come as cheap.

The hotel offered us all that we wanted for our overnight stay before the early morning flight the next day. on arrival the receptionist was most helpful & showed us to our room. As we were leaving the car at the hotel for the duration of our holiday & she gave clear instruction where to park it. With regards to the room , it was recently refurbished & was spotlessly clean . The room size was more that adequate & had a super comfortable bed. The bathroom was exceptional with it being a walk in wet room with all the toiletries supplied, lovely soft towels. Also they organised the taxi transfer to the airport for us.

The only comment that we have is that there was no restraunts within walking distance,however we were told well in advance that the restaurant was closed at the hotel. Our opinion is that it would be beneficial if they could re-open the restaurant as guest would prefer to eat at the hotel than drive into Crawley

Nice hotel, in a great location for Gatwick airport. Staff were really helpful (providing taxi numbers etc). The room was spacious and modern. Very clean. We were also able to leave our car while we went on holiday at a very reasonable rate which was a bonus. Breakfast was continental and it was a lovely spread, with lots of choice.

We had room 1 which was right next to the reception and could hear the staff talking (quite loudly) until around 10:30pm which wasn't ideal as we had an early flight to catch.

The rooms are really nicely done out and comfortable, plenty of room. The toiletries in the bathroom are of a high standard, there’s a really good range of tea, coffee and hot chocolate as well as Borders biscuits and a few bottles of complimentary water. The breakfast has a decent choice and is always fresh.

The wifi is a bit patchy and the TV is just a streaming service so I miss having access to mainstream channels. The airplane noise is not great but you do tend to zone it out and anyway I forgive it given the quality of the hotel itself. Mugs instead of small cups would be great!

Room & bathroom were really spacious, with the bed being comfortable. Heaps of space for parking and really close drive to Crawley.

Part of the reason the for booking it was the location is super close to Glasgow, but it's mindful to be aware that unlike modern hotels the sound proofing isn't modern. The flights stop around midnight and kick off again around 5-6am. The restaurant was out Crawley is close so it was fine but would've been good to know at time of booking.

The rooms were very comfortable, the rooms outside of the main building are a little bit more snug but still very warm and really comfy beds and beautiful toiletries. The room we saw inside the main building was extremely spacious

We are vegan and there was very little options for breakfast, I had checked out the website before which unfortunately had not been updated so it showed as lots of options but there was not, we mentioned this to the person in charge who was very apologetic and said they would be making a note of this

Very easy to check in and were very helpful with parking the car there for the duration of our holiday, amazing price per night at only £5. The room was clean and comfortable, only downside was the room was boiling, slept with the window open and the fan on. The receptionist also booked out taxi for the morning which was very kind and helpful!

The room was extremely hot, not sure why as it was fairly cold as soon as you left the room