Location is excellent After booking this hotel they rang me to say Booking.com had made an error with this booking because the room was only available for 2 nights not 3. The booking.com app didn’t make it possible to amend our booking accordingly. The hotel were excellent however in refunding us directly for the unavailable 3rd night

The property itself is fine. Booking.com however made it difficult to amend the booking. Tried to reduce it to 2 nights due to the booking.com error but the app advised the room was not available for 2 nights. The cancellation option would’ve meant us losing all the money paid for our stay.

Having read some recent reviews before arriving, I was wary of this hotel, thinking it would be 'run down' and full of older people. But I needed to be near Cromer for an early meeting next day, so 'Paris' it was.. Yes, 'Paris' specialises in 'older guests' and probably has at least a coach full at any time, occupying at least half of its 67 rooms. . But it should be used/considered much more often by younger people, those with families in particular. Okay, the timings of check-ins, breakfast and dinner are a bit restrictive. But it's as near the beach as you can get, is a very imposing building, has a decent bar and has loads of restaurants/shops/pubs within say 150 metres. It's in much 'better fettle' than some reviews suggest. My room (not one of the best, no sea view, quite small) was freshly carpeted, contained new furniture, a good TV, had a decent shower and was spotlessly clean. Paris 'runs lean'....there aren't staff all over the place. But the three team-members I dealt with were very enthusiastic, clearly loving the hotel. Later, whilst I did not talk to them, the team who clean the bedrooms crossed the reception area and they too clearly like their jobs...more than can be said for some who work in UK 'hospitality'. Like a lot of long-established resorts, Cromer is tight for cars/parking. But the hotel has ten parking spaces...I got one, even though the hotel was near full. (Tell Reception so you get 'a permit' for your stay). BUT...finding the hotel by car is not that easy. As you follow the one-way system, travelling between shops, look for Cromer Church (hard to miss) and turn left immediately before it. Within say 50m you can go hard right, slightly left, or straight ahead down a narrow one-way street. Go ahead down the narrow street which bends left as you see the sea. The hotel is there, immediately on the left.

A bit strict on timings and perhaps some would find fellow-guests too old. But look on the bright side...no rowdy parties and you cannot get 'more central' than this

Location and value was very good indeed...sea view was Awesome, and also to watch the sun rise . Staff were very pleasant and could not do enough for you.

Only issue was the rooms were a little outdated which is a minor issue, but comfortable. Breakfast could have been perhaps given longer set times conpaired to just the the hour allocated from 8 to 9. Also a more varied breakfast menu would have been better as opposed to what was on offer daily, which was always the same.

The staff were very friendly and helpful. The building had its historic charm; lots of space and light.

The town was built before the car took over and, although the hotel is right on the front, I feel the town council should support this business by providing some parking bays. We had to walk a very long way from where we could park the car and that’s not good when you have mobility issues. (This is no reflection on the hotel and it’s staff, they were as helpful as they could be.)

The location , the architecture of the building , the view too . The receptionist Jasmin was exceptional, and made our stay more enjoyable , our first encounter booking in , male receptionist was cold , dismissive and gave minimum information breakfast staff were so friendly and attentive , but coach parties took up most of their time and attention If it wasn't for these staff , we would not have enjoyed spending more time in the bar and inviting family members from The Wellington to join us in the bar .

The location of our room, could only access it by narrow stepped staircase , room so warm and even with window open it was stifling . Result you could hear the refuse collectors from 6:45 am emptying bottle and refuse bins from pub/ restaurant accross the road Other family members stayed at the Wellington had nicer rooms, toiletries and not so noisy

We love the hotel, the location on the seafront is perfect. We also love the uniqueness of it. The staff are lovely, friendly and helpful. The room we had was spacious, and the bedding and towels were spotlessly clean. Breakfast was tasty and the service was amazingly efficient. Very happy atmosphere here too.

The only fault I can think if is that the windows in the room could do with a clean. No point having a view if you can't see out of the windows.

We had a really good stay - definitely worth the extra for the sea view room. Staff were friendly and helpful. We liked the look and feel of the hotel - old fashioned in a good way. Perfect location, overlooking the sea and the pier. The price for that is you can't park that close, but you can drop off and pick up outside (have faith, yes, there is a way to and from the hotel by car, down those narrow streets).

As others have reported, breakfast service suffers when there's a coach party - took nearly 40 minutes to get our drinks, let alone food, with the staff working flat out.. Poor choice of beer at the bar.

My wife and I are mature cyclists. We travelled around Norfolk using two Sustrans routes. We stopped at five different hotels about 45 miles apart. Each hotel traditionally catered for other markets. All the staff we met on tour were friendly and helpful and all the hotels were clean. The Hotel de Paris was busy when we arrived hosting a coach party. The staff were very busy so perhaps we felt a little underwhelmed with the reception.

The staff were brilliant but under a lot of pressure from the needs of guests. I think the chain that owns them is cutting corners. They need more staff…some were working exceptionally long shifts.

Everything was fine for our needs, we were only using it for an overnight stay, staff on reception and the bar were excellent and friendly. Staff at breakfast were polite and efficient.

The room was ideal but could do with a little redecoration of the bathroom and attention to the sealants. Some hotels including The Red Lion Cromer now offer fresh milk from a fridge on the landings, this would have been a nice addition instead of the milk sachets. My bath towel was fresh after a clean but had various stains on it so should not have been re used. The poached egg on my breakfast was not freshly cooked and it was solid which was a shame as the rest of the breakfast was lovely and grease free. Breakfast time was limited to 8am to 9am so it was a mass entrance, a little earlier opening would prevent this.

Th friendly staff, every single person we encountered was friendly and helpful. Brilliant service. A beautiful old building decorated for Christmas. Our room was clean, warm, spacious and comfortable. Perfect sea view overlooking the pier. Slept very well. Breakfast was served quickly, was hot and tasty. Buffet was well plentiful and a good selection.

The only thing I could fault was the bedroom windows were grubby and needed a clean, but we had experienced a lot of storms in the area recently which might have been to blame. Otherwise for us it was faultless.