The location is excellent, very close to the beach, local shop , cafe. The breakfasts were fantastic!The staff all very pleasant , helpful yet professional. The fact dogs were accommodated and we could bring them down to breakfast with us where we ate in the fantastic bar area or conservatory with them lying at our feet. The room we stayed in was lovely, exceptionally clean and tea, coffee etc replenished daily. Great outdoor seating areas to the front and back.

Nothing, all exceptional! Small suggestion, although not necessary , some coat hooks either back of the door or on the wall. ( We do have to be equipped for all weathers in England.)

Nicely decorated bar area, Choice of beer in bar was exceptional - Craft Ales, Lager and Stout. Evening meal food was of a good standard and lots of choice. The cooked breakfast was excellent and was all good quality products and cooked and presented to a high standard. The staff were friendly and helpful especially the younger staff who were willing to offer some local advice and recommendations. The location was quiet with easy access to beach and Cromer. The room was comfortable and spacious. Good value for money overall. Dog Friendly rooms at no extra cost.

More hooks to hang coats, dog leads and towels on. Smart TVs should be as fitted as standard now since most people have accounts they can use to login to various Apps. More environmentally friendly shower gel/shampoo dispensers instead of single use throwaway type. Bathrooms are in need of an upgrade although the shower over bath was working well.

The hotel gave us everything that was offered - good facilities , room excellent , restaurant for breakfast and dinner first class - staff very friendly and helpful

The only thing that I didn't like was the automatic addition of 10% service charge to the bill. On a substantial bill it can come to a very reasonable amount which was never budgeted when considering the initial price. In fairness to the hotel it was removed when I challenged it, but I personally do not like service charges being added automatically.

Lovely staff, easy going and accommodating. We were well positioned for surrounding areas. Great breakfast. There is plenty of seating inside and great garden area too. Not too busy. Plenty of hot water. Shower good. Our host was very helpful regarding our tab and room bills, which needed to be split among the group, at the end of the stay. Beds are quite comfortable.

Some rooms are a bit awkward to get to, especially with suitcases. Lots of stairs with narrow access. Our bathroom sink needed attention as the hot tap was loose and twisted to one side. Two of our rooms also had bathroom door issues. Our door definitely needed oiling, and in another room, the bathroom door wouldn't fasten and kept swinging open. There is no actual car park but road parking available right outside the pub.

Very pleased with our stay at The White Horse Hotel in Overstrand. The staff were all very friendly and helpful, we had dinner that evening which was very good; the restaurant was spotlessly clean and the staff were extremely efficient. After dinner we had a stroll around the village and thought what a peaceful and relaxing spot it is. In the morning we had a light breakfast as we didn't think we could manage the full English, which looked superb, but what we had was very good.

We found that at night, after we turned out the room light, that light from outside came through the blind and this was worse at daybreak as the sun streamed in around the sides of the blind, so we think darker blinds/curtains would help.

Friendly and helpful staff, fabulous location and well presented accommodation. Very pet friendly and only a short walk to a cafe and large beach. Parking was mixed, sometimes on-road (next to pub) sometimes on pub land. Wasn't an issue for us. The nicest touch was we had fresh milk for our tea in the room, just asked at the bar - makes all the difference :-) Food was excellent, we had an evening meal and also enjoyed the included breakfast.

Nothing!

Overstrand is a very pretty little village just outside Cromer, not as much there so not as busy. Cromer is within walking distance.The white horse is so easy to find and if you can't park outside there is a car park within a few minutes walk. The pub itself has an exceptional garden, plenty of seating and if you've got kids with you then there are 2 play areas and a sand pit to keep them busy. Food was excellent and rooms were spotless and very comfortable. Breakfast included in the price and didn't disappoint, we couldn't fault it.Very dog friendly.

Menu didn't clearly state what was vegetarian/vegan and there wasn't a great choice on offer although what I picked was superb.

Lovely room, slightly dated bathroom however that didn’t really matter. Staff were so friendly and helpful. Couldn’t have asked for more. We took our Great Dane and they had no problems with that. Food was good, bed was comfy (slightly small but wasn’t a problem) room was clean and had everything we needed.

The only thing that let this stay down was the tip included in the bill without our knowledge. Looking back at the menu the next day it does say it at the bottom but after spending lots of money to stay here and booking in to eat there both nights I would have thought they would have taken that off.

The room was so clean and warm. Lots of room and bedding was fresh and towels were crisp white and fluffy. Food was outstanding, my husband had the beef with braised red cabbage and mash with carrots. He loved every bite. I had the fish cake with the most amazing little salad. The fish cake was big and full of crab. I unfortunately did not express how I liked my egg and it was still jelly like on top so when I cut it the gel went into the fish cake..could not eat it. The manager was very good and removed it from our bill. We will stay again. Thank you for your hospitality.

I did feel that the menu was limited on choices. In the room there was lots of seating but no dressing table where you could sit and do my hair ect.

Staff are brilliant. Location brilliant. Food was really good especially as they were busy . Good choice of beers . Very efficient.

Stayed here 20 times or more over the years . Our room is ready for a full revamp now . The bed was small and a Mouldy shower , peeling wall paper, broken plug in sink and broken bathroom door handle . The house keeper just came in on our day of departure with out knocking , thought she would of checked At reception first . The food and other staff were brilliant but a shame they bought in a 10% service charge on meals and not telling people it’s optional. Bad for business in my view. I like to tip but not forced too. Sorry guys but don’t spoil a good experience. The word was spreading quickly with unhappy people as they left .