Lovely staff and stunning building and surroundings. a great venue and place to stay. In the main I was delighted with my booking but on the first evening the restaurant let things down to a standard I did not expect given the cost of my stay. Despite my comments below, my third night dining experience was superb. Great food and excellent service. Of particular note was my wine waiter who was a great ambassador to the hotel. I watched him attend to his guests for two hours and he was faultless to the point I approached him as I left and having handed over a healthy tip, I took time to tell him my observations and to congratulate him. He didn’t just do a job, he was a charismatic hard working young man and he should be recognised by his employers.

First night in the restaurant there was a large party of foreign EU guests. It had been reconfigured to accommodate them which is nice, however, my restaurant reservation wasn’t honoured and I was moved to dine in the bar. I was then advised to opt for a simple meal if I wanted serving within an hour as the large party had taken some kind of priority. Not happy at paying full price as a three day guest and being treated as if I was second best to other guests. Not good.

Our bedroom on the Lomond suite was just what I wanted, both in room size and decor. The bathroom had a walk in shower and room to move around in. The view from our bedroom will was beautiful, shame about the weather on some of the days. The Spa, swimming pool and outdoor jacuzzi were immaculate and gave one a atmosphere of relaxation. My husband played a round of golf on the beautiful course along with me and our 2 small dogs on the buggy. The views are amazing and the course quite challenging due to hidden wee burns dotted around the course.

We would have liked the menu to have been more varied e.g it was the same menu every day for lunch and evening meal. No chicken or beef on the menu other than a burger or very small steak and ale pie. As we had 2 small dogs with us we were in the bar dining room next to the main restaurant. This was not a problem for us, but it would have been nice if staff could have set the table with sugar, salt and pepper and other accoutrements without having to ask for them every time we used the dinning room. I was also surprised to see a couple sitting in bathrobes at lunch time in the main resterant, apparently no dress code in this area!!!!

Most of the grounds were amazing. The room was really nice, spacious, private, well laid out with good mirrors. Clean nice bathroom. Large bed. The restaurant food was absolutely top notch. Really well presented and tasty. The views from the restaurant were lovely. The spa pool was really nice, with amazing views and the sauna was nice.

The pool, steam room were dated (though big). Half the lockers did not work. The steam room could do with a nice scent of some kind, otherwise it smelt a bit funny in the pool area and steam room. There were no treatments available when we were there. Clearer instructions on the facilities, such as how the spa system works i.e. (did it have towels, lockers etc)

We loved our stay and enjoyed using the facilities. Staff were very friendly. Beautiful place and surroundings! We ate in the restaurant for breakfast and dinner and the food was delicious on both occasions. The room was lovely and we had such a beautiful view.

Rooms not very soundproof, we could hear when next door got back to their hotel room, muffled conversations coming through the walls and could hear when they were moving around in their room. We stayed in one of the suites so didn’t think this would have been an issue. We weren’t too affected by this thankfully as we stayed just 1 night.

Set in a beautiful location in a historic building with lots of character. The views were stunning, especially from the outdoor heated jacuzzi (the highlight of my visit!). The spa was very good, with a variety of ways to relax and unwind. Staff were very friendly overall, and breakfast was yummy! Room service was good and we were able to enjoy our dinner in our room after relaxing at the spa. I will definitely be back soon.

I can’t think of anything I didn’t like. Some feedback would be: it felt like a bit of a labyrinth to get from reception to our room and it took a bit of figuring out and a few attempts which caused a lot of laughter between my daughter and I. One staff member in particular was so helpful when he realised we were lost. Perhaps better signage might help.

I loved the spa which was so relaxing, next time I will be booking treatments to go along with the spa facilities. I had never been for a sauna or steam room however they were amazing, and having the water coolers so easily accessible was amazing. I also loved how comfy the bed was, this mixed with the black out blinds ensured I had a fantastic sleep. The staff were also super helpful which helped us be at ease when asking any questions or when we needed help.

We originally had the restaurant booked for dinner but cancelled when we looked at the menu as we are quite bland eaters and the menu was all fancy foods which we wouldn’t eat, also we could have done with a vending machine as we got quite hungry about half 9 but all of the kitchens were closed. However with that being said the positives of the Gleddoch majorly out weigh the very small negatives.

The staff were amazing, especially the guys on the nightshift (Sunday 14th April) very accommodating, not only to us but we witnessed their interactions with other guests. Our room was amazing, room size, comfy bed and bathroom. The room view wasn’t the best but didn’t bother us, as we prefer our privacy anyway. I enjoyed the mystery of walking to find the spa, bar and restaurant - obviously won’t be to everyone’s taste. The Dram bar, WOW - to go down there and sit after your evening meal, was so relaxing and calming, could fall asleep the chairs were comfy. Fantastic Stay.

If we had known prior to booking that the Spa Treatments wouldn’t be available (fully booked in advance apparently) we might have considered somewhere else. But we did enjoy our stay considering. I would maybe suggest they keep a couple of slot times available for overnight guest, that way they have a chance to say yes or no.

Great views across the River Clyde. The wedding we attended at the hotel was lovely. The staff were all very friendly and organised a local taxi firm to take us to the airport the following day. Didn’t have the opportunity to use any of the hotel spa facilities unfortunately. Easy access from central Glasgow but transport all the way to the hotel is essential.

Don’t make the mistake we did of taking the train to Langbank station ( about a 20 minute walk from the hotel) and not having transport organised there as there is nothing at this station - no office and no taxis! We walked in the rain all uphill to the hotel. Not fun. Fortunately we were given early access to our rooms to get ready for the wedding. The rooms were fine but not spacious. They felt a bit tired with an iron burn on the carpet and a tatty cupboard under the washbasin in the bathroom. They were quiet but overlooked some machinery behind the hotel so no view at all. Breakfast was okay but I would have expected for the standard of property and the price at least the option of different eggs cooked freshly instead of scrambled eggs sitting in a heated dish.

Dinner and breakfast were lovely and rooms were a great size

The spa smelled horrible, like smelly feet. There was an entire block of cheese hidden in the drawer of my dresser along with a jar of hot dogs 😂?

Hotel and the grounds were beautiful. The swimming pool area was nice aswell, always a member of staff cleaning up every half an hour or so to keep the place tidy. The view from the junior suite was lovely, looking down on the clyde. The wee bar was nice at night for a few beers and cocktails.

Easy to get lost inside the hotel, was like a maze around the corridors and not very well sign posted. We had a junior suite, and the living room area was just a small area off the bedroom with a sofa and a light, just a bit of wasted space and never used. Glad that this was all we had to dislike about the hotel.