very beautiful grounds and hotel, very peaceful, lovely staff, room itself was very nice but very small for the price

the food at the restaurant was definitely the biggest let down of our stay. also massively overpriced for what it was. i think they need a new chef.

- delicious food in the restaurant - loved the territory - very clean and nice-looking rooms, welcome treats - quiet place, where it feels like it's all for you to relax and enjoy yourself

a couple tiny nitpicks: - we were told that the restaurant was fully booked and we couldn't have dinner there, though in the end the restaurant provided a table for us just 45 mins before the official dinner starts. The interesting bit is that we saw that there was a bunch of tables for 4 available even at 7pm and 8pm, so it clearly wan't fully booked, prob we were told this, so that "loud" kids don't spoil dinner for other guests - having 4 receptionists welcoming one guest all asking questions and talking to you felt like too much attention.

Location is amazing, would rate it 10 - Italian waiter at the breakfast also was super professional

There was a weird smell in the corridor in which our room was located, staff was not super helpful in booking extra activities like horse riding, tennis court had a broken net. The location was amazing but property management was not what you expect from a 5 star hotel

Breakfast and food in general was so delicious! Lovely quiet setting to relax and unwind! Gym facilities are the best I've ever seen!

The short walk between buildings - would be better to have some umbrellas to hand or a member of staff to assist if the weather is rubbish.

The spa was good. However the staff need Co ordination and for a luxury 5 star which was rumoured 7 star , restaurant staff service is abysmal. Also the security was rude, on top my booking wasn’t received hence cancelling and rebooking, the manager paoulo helped and was frustrated as went esp for spa which couldn’t use

Room was small for over £500 a night

Location was perfect and the Hotel fabulous. Staff were excellent , restaurant manager exemplary. Grounds to the hotel were immaculate and made a late afternoon stroll enjoyable. Overall pretty impressed.

We would have preferred a freshly cooked full english breakfast rather than the buffet style one on offer. It wasn't a deal breaker though, but that is always preferable. Otherwise lunch was excellent and the dinner superb...staff always attentive.

it’s a beautiful gracious building that has been modernised.

I think the interior design is a big miss. fake historical portraits and a very branded hotel decor did it a disservice.The room service menu is dreadful. like most hotels they offer over complicated over garnished pretentious food.

The setting is amazing, lovely long drive and a beautiful building exterior. The staff, food and spa facilities were all excellent. The finish, decoration and attention to detail on the small elements were also really impressive.

Our room was nice but a little ‘basic’ for the cost and I’d have preferred a better view of the park. Overall though it was good, and as I said the little touches in the room were a nice addition.

Although our suite was comfortable I did think it'd be a little bigger. Maybe it's because the ceilings to our room was low and I'm 5' 8". Would be nice to see what the other suites are like in comparison.

It can't be changed, but our ceilings in our room particularly near the bed was low.

the rooms are nice, the spa was very good

the food at the restaurant was meh. the front desk can do better at hospitality.