The only real issue was that the heating was off when I arrived so the room was freezing, but I turned the radiators on and it was ok. The layout is a little bit odd, the Heidi and Hotel next to it are very nearly all but separate properties, but it's fine, I can see what must have happened at some point with the two places. The biggest thing though is that the staff are largely Nepali and it is a small world, as the owner also owns a local 'Indian' buffet near to where I live. What are the chances of that?!! So Danyabad, Namaste and Suvaratri!

The Fish Pakora in the restaurant was a bit nippy 😆

The room was on the top floor and was a little on the small side. The bathroom was very nice. Everything was spotless. Breakfast was preordered the night before and when we went for breakfast it was freshly cooked and served promptly. It was one of the best breakfasts we had on our trip! They had a good coffee machine as well. It was a ten minute walk to an area with restaurants and bars that we enjoyed at night.

There was limited free parking. If you were parked before the supper rush as there was a restaurant there as well there were no issues.

Good breakfast variety. Polite staff.

Bed was a bit hard but bouncy. Softer more stable mattress would be our preference.

Friendly service. Good breakfast

Very good value for money with Breakfast included, served next door in Grampian Hotel. Tea, coffee and bottle water available in room. Shower good and litsbof hotwater. Toiletries supplied. We had tea in Grampian hotel which in Nepalese which we hadn't tried before. Staff extremely helpful with assisting to choose. Large portions. We would definitely stay again.

Room a little cold when we arrived but soon warmed up. Entrance a little dated but room OK. Shower noisy but powerful enough.

Everything from the beds to the place to the rooms were very exceptional clean and tidy with lots of storage space for anyone staying for longer , the breakfast was also great and you get a large selection to choose from with chatting among guests so great for socialising if your into that when travelling. Amenities were great as well with everything you might need provided for the stay such as kettles cups and towels with a jolly and helpful host to top it off. Highly recommend

No desk space for working although the rooms did include dressers and chairs so able to use that if needed and a library close by

The room was clean with a comfortable bed and a larger-than-expected bathroom, which was great as I was in town for a wedding and needed space to get ready. The breakfast was also very nice and well organised and the location couldn't have been better for those arriving by train.

My room was at the top of several flights of stairs, it was not an issue for me, but I'd suggest visitors with mobility issues request to be placed on a lower floor at time of booking.

Very Comfortable. The ease of booking in and parking. Nice welcome Bottles of water in the room along with tea making facilities.

The duvets were lovely but very heavy for the hot weather! Would be better to have our Breakfast in the hotel we was staying and not having to go next door to the sister hotel. Choosing what you want for breakfast the night before. One of the Windows in bedroom wouldn’t open so we was very hot even with the fan on.

Room and en-suite were both clean, warm and comfortable, good to have a couple seats in room and extra pillows if needed, very good value

very little hot water at sink tap, cold tap was fine, table and 2 seats made room small and awkward to get into toilet, could maybe have done without table

The service was very good and the food next door was excellent. Unfortunately Davina was unable to take breakfast in the first morning and was not up to a full breakfast on the second. We had a Nepalese meal on our last night which was excellent.

The flow of hot water from the basin tap in our bathroom was poor and not terrible hot. The shower, however, was excellent.